Reviews (1,202)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.

August 28, 2025

My experience with Better Reports has been exceptional. The reports actually grabbed more than I thought they would. The support team has been amazing, so helpful, and quick to respond!

I want to send a special thanks to Farnaz who's gone above and beyond to help us get the custom app Better Reports - Users installed.

Thanks again Better Reports Team!

TPB Marketplace
United States
6 months using the app
August 12, 2025

The support is awesome and very timely.

CBT Company Store
United States
Almost 3 years using the app
July 31, 2025

Thank you Ciara for your prompt reply and help

Sienna Goodies
Belgium
About 6 hours using the app
Edited September 10, 2025

Had a great help experience from Claudia Aubin, who assisted me in adjusting metrics in a report.

Clare V.
United States
About 2 months using the app
July 23, 2025

Amazing and Ciara has built some fantastic reports for me. Nothing is too much trouble and she's gone above and beyond. Ciara is a credit to the company and the reporting software is amazing

Raith Clothing
United Kingdom
2 days using the app
Edited January 7, 2026

Claudia is a lifesaver to me, always there to answer any questions and correct anything I may have screwed up lol! Better Reports has the BEST customer service of any company I have ever worked with.
Do yourself a favor and get Better Reports!
Holly Gray
Blue Moon Vintage Mercantile

Blue Moon Vintage Mercantile
United States
11 months using the app
July 9, 2025

Claudia helped me to create some custom reports. She understood exactly what I needed and built them out perfectly and quickly.

So the support is absolutely amazing and I double checked the reports and they are spot on as well. Thank you!

Awesome Maps
Germany
22 days using the app
July 1, 2025

Easy to use and fantastic customer service! Thank you Farnaz!

iMemories Canada
United States
Over 1 year using the app
June 26, 2025

Farnaz Mohseni made my report in record time! Same day!
He just saved me 3 days of agony trying to figure it out myself!
Awesome!!

Project 412
United States
About 3 hours using the app
June 24, 2025

The team is so quick to respond and incredibly helpful! In my 10 years of working as a buyer/merchant this is my favorite reporting system yet!

GOOD FRIEND
United States
Over 3 years using the app