Reviews (1,202)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.

June 24, 2025

Great app. Simple to set up. I was up and running in a few minutes and it has saved me loads of time with reporting and accounting.

SKYMO USA
United States
About 15 hours using the app
June 17, 2025

We've used the Better Reports app since 2021. It's great. Additionally, the BR customer service team has gone over and above each time we've had a special report request or app adjustment. They're a pleasure to work with every time.

ArcBest® Company Store
United States
Over 4 years using the app
June 5, 2025

I've downloaded this app on all my Shopify stores/clients for two reasons - the flexibility, and the customer service. I always hear back on my inquiries same day and often with multiple solutions. Great tool!

Mrs Meyer's
United States
28 days using the app
June 4, 2025

Absolutely incredible! So helpful — I can’t say enough about how quick and responsive the team is when it comes to assisting with any and all reports. Truly top-notch support!

Jerry's Hockey
United States
21 days using the app
May 22, 2025

Claudia Audin is amazing!

She was able to provide me with a report I could not figure out. I provided her with a bit of information and totally nailed it!

Thank you, Claudia!

Nature's Select Pet Food
United States
About 5 years using the app
May 7, 2025

Amazing app. Super fast and helpful customer service. Really detailed reporting that we rely on. Highly recommend.

Raw Paw
United States
About 5 years using the app
Edited June 10, 2025

The Response Time on Inquiries is Level 2 & Greatly Appreciated!!

Great Company to Work With - Customer Service is Top Shelf A+

Roger's Gardens
United States
About 1 month using the app
May 2, 2025

Better reports has provided an easier reporting tool to sort and analyze my Shopify data.

Insurance Education Association
United States
Over 1 year using the app
April 30, 2025

Ciara Delaney was very helpful. She responded quickly and resolved my problem. Ciara also seems to be a very nice person.

Uncharted Supply Company
United States
Over 4 years using the app
April 29, 2025

The team gives a thorough explanation and are willing to assist and educate. Excellent customer support!

Tops & Bottoms
Canada
3 months using the app