Reviews (1,202)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.

February 19, 2025

Amazing customer support. Fast responses and super detailed reports. This app has saved me a lot of time and effort :) Strongly reccomend

Performance Meal Prep
United States
About 1 month using the app
Edited June 11, 2026

App is really easy to use and gives good insight into data. Customer service team are very helpful and always quick to respond! Claudia was great at helping me to set up reports. Thank you! :)

UK Needle & Thread Holding LTD
United Kingdom
Over 5 years using the app
February 12, 2025

The support team at BR was incredibly responsive and helpful. They just saved me hours (if not a few days) of work and opened my eyes up as to how to make very effective use of BR as a tool, as opposed to constantly struggling with Shopify reporting and endless Excel work. Thanks soo much!!!

Blenders Eyewear
United States
Over 1 year using the app
February 11, 2025

The customer support on this app is the BEST. I know that I will get a quick reply with the answer I need.

Heidi Garner Studio
United States
4 months using the app
January 23, 2025

Better Reports has been pivotal for us getting the detailed information we needed from our Shopify store.

Shasta Pool Supply
United States
About 1 month using the app
January 23, 2025

The customer support for Better Reports is incredible! If I need a report but I'm having a hard time generating it myself, the team will not only generate the report for me but also walk me through step-by step on how to do it!

Zac's Sweet Shop
United States
Over 4 years using the app
Edited September 23, 2026

thanks claudia!
very attentive!
and quick

Research & Development Store
United States
About 3 years using the app
January 16, 2025

Great reporting, gave me much better detail data than Shopify normally can provide. Also customer support is fantastic, they often respond in an hour and fix whatever I have asked for when I can't figure it out

Roman and Williams Guild
United States
Over 3 years using the app
January 14, 2025

Really nice to have a pro (Claudia and Ciara -- two pros!) develop the report i need!! -- THANKS

WeatherWool
United States
About 1 month using the app
January 10, 2025

Great and fast support. Thanks Ciara for your help.

Helvetus
Switzerland
20 days using the app