Reviews (1,202)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.

April 22, 2025

The customer service has been especially good. They are really helpful about working with you to build out the reports you need.

Durable
United States
About 1 year using the app
April 11, 2025

Fabulous customer service with a great range or reports

Squad Dancewear
United Kingdom
5 months using the app
April 8, 2025

Great work by the team, Got in and started working on day 1, Team were super helpful with support

The Sussan Group Supplies
Australia
2 days using the app
Edited April 2, 2025

I am very VERY excited to leave a wonderful rating for Better Apps because of Keanna Driedger and Claudia Aubin's help in making a much needed report! I worked with Claudia and then was passed to Keanna to get every single thing I needed - I love Better Reports and want to be sure that this great review is passed along!!!! I have been a year trying to get these wonderful and necessary reports - thank you!!
Many thanks to Keanna and Claudia at Better Reports!!

Frederic Remington Art Museum Shop
United States
10 months using the app
Edited April 4, 2025

Ciara once again has been so helpful with all my questions navigating the many tools of Better Reports. thank you!

La Femme En Noir
United States
Over 1 year using the app
Edited July 28, 2025

We have written Better Reports several times for help with various reports.
They are fast, and right on the mark. I highly recommend them!

Hooked on Fish
United States
8 months using the app
March 6, 2025

I would absolutely recommend this app! The customer service is amazing. If you don't see the report you are looking for, reach out to them and they will either walk you through on how to generate it or they will create it for you.

Premium PromoWorx Inc
Canada
About 4 years using the app
February 28, 2025

Very quick knowledgeable service. Ciara was able to very quickly make a report exactly how I was picturing. I highly recommend this app!

Meadow Song Farms
Canada
About 17 hours using the app
February 26, 2025

Better Reports is super helpful in pulling customized reports which may be difficult to pull from just regular Shopify analytics!

ESSXNYC
United States
About 2 months using the app
February 21, 2025

The app is a bit hard to use, but it's totally my ignorance and lack of time to learn. Your team is great. Gets me what I need every time!

Swizzle: The Alcohol Free Beverages Market
United States
4 months using the app