Reviews (1,200)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.

February 8, 2022

This app is exactly what we needed to see more granualar reporting and insights into all aspects of our business, something which Shopify out-of-the-box reporting was lacking. The Better Reports support team is one of the best support teams I've come across, their response times are extremely quick and they can create absolutely any report that we ask for or are struggling to create ourselves with a really quick turnaround. Highly recommended.

EQVVS
United Kingdom
4 months using the app
Edited May 16, 2023

We worked with Kritesh to develop a very specific style of report that we needed for our store and he was so patient, helpful, and timely in responding with every iteration we wanted to try. He was able to make the report just the way we wanted it! This app is very powerful with the pre-made reports it has as well, and the ability to schedule reports to send to our accountant, etc. is so nice to be able to take one more thing off our plate each month.

Fabric Bash
United States
About 1 month using the app
Edited November 2, 2021

A very powerful reporting tool that is much, much faster than the alternatives we've tried - even large reports are provided in a few seconds. I don't know how this is possible! Their customer service is also very good - responsive, knowledgeable and really helpful. They just developed a complexcustom report for us that is super-useful for us in 30mins. Amazing! My only quibble is that an SFTP option would be useful for us. I would definitely recommend.

PANGAIA
United Kingdom
Over 1 year using the app
June 3, 2019

Wanted an app to track sales from discount codes to allow me to pay influencers a percentage commission on their sales. Shopify wouldn't let me do this at my price plan so looked for an app to help. Stumbled accross Better Reports and it's fantastic. Reports on literally everything. And the best bit is, they email me a report on the first of the month with a full breakdown of the codes used and total sales. Absolutely ideal. Would recommend to everyone.

Murgs
United Kingdom
About 23 hours using the app
Edited March 18, 2024

I can't say enough good things about both the app and the support. This app has made reporting so easy and user-friendly, and a huge part of that is because of the support team. I have, on multiple occasions now, needed custom fields added to the reports and every time, the support team has been so efficient and given me exactly what I was looking for. Rishika and Claudia were so helpful. I can't say enough about how positive of an experience this has been.

Red Dress Boutique
United States
About 5 years using the app
June 13, 2023

We have over 15 Shopify accounts and by automating and scheduling reports, we have been able to save a lot of time and manpower on the analytics side. We are now able to produce daily dashboards across our different locations and companies. Better Reports is great to work with as they are responsive and have great customer service. I would recommend this app to any Shopify user looking to analyze data rather than having to constantly export reports manually.

Baseballism Online
United States
About 2 years using the app
March 23, 2023

I am a Data Strategy Manager working on building a new pipeline for E-commerce. Better Reports has been excellent to work with in helping me add custom reports. Their support team is extremely knowledgeable and responds to my request quickly. I've been working outside of 9-5 hours, sometimes early in the morning and late in the evening. Regardless Better Reports Tech Team is responsive day or night. Thank you for being an app that lives up to their claims.

Grunt Style LLC
United States
About 3 years using the app
January 27, 2019

This app is super helpful and definitely useful for helping to gather end of the quarter/ year reports. What is even better is that I was having a difficult time finding the report I needed. I emailed customer service and not only did they send me what I needed, they sent me an additional custom report via email per my request and updated the option to pull this data in the future in my account! I absolutely find this app to be valuable and worth the monthly fee.

Dear Beautiful Brown Girl
United States
About 1 month using the app
June 3, 2021

The customer service for this app is outstanding and they were very helpful with every question I had and made me custom reports which I was not able to make myself!
I would highly recommend this app and the customer service are very kind and overall just fantastic, they will help you with any question you have. This app also has a wide range or reports and allows you to create your own reports to suit your needs.
Thank you for all your support Better Reports! :)

TheShoeParlour
Ireland
10 days using the app
May 22, 2020

Better Reports allows me to extract data out of Shopify that would otherwise be inaccessible. It has allowed me to make data based decisions, and makes up for Shopify's very limited reporting capabilities. I am able to automate reports that feed Google Sheets, and from there I can use data visualization tools to better display data. The icing on the cake is that Better Reports customer service is always quick and extremely helpful! I'd highly recommend this tool!

Earth Fed Muscle
United States
Over 1 year using the app