Reviews (1,200)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.

Edited March 2, 2020

We have used Better Reports since we launched our stores on Shopify 2+ years ago. Initially we were testing with another Reporting app, but it was too limiting in the number of users and reports, not to mention functionality. We're so glad we found this app!

Customer Service has been superb. They're always responsive to any inquiry. Recently Kritesh went above and beyond to create a custom field for us in order to address a Shopify shortcoming.

We highly recommend.

Chronicle Store
United States
About 2 years using the app
June 16, 2021

I have been searching for the means to create analyses that will allow for extremely precise reports to be generated, and only when specific parameters are met. This app takes the cake - their customer service was incredibly engaging, extremely helpful, and surprisingly thorough in helping me implement some of my first reports. Would highly recommend to anyone who has a need for precision breakdown of data as well as the ability to schedule out reports to multiple recipients.

Fat and the Moon Wholesale
United States
Over 1 year using the app
September 18, 2018

Excellent app! I run a record label and needed an app that would allow me to set up a royalties system so I could see how much my artists had earned and pay them. Clement from Better Reports was amazing and helped me set it up exactly how I wanted it. I can even send my artists automated email reports on a set day or time interval. I also use the app for seeing my Top Selling Products, how many sales a certain product has had and more! Really impressed with the service. Thanks

Rewired Records
United Kingdom
About 2 months using the app
Edited June 16, 2020

Love this App!
With end of financial year on the doorstep and the inevitable stocktake (which I was not looking forward to) I have found this app can do it all in minutes, not only for stocktake but every financial report you can think of.

Our accountant is very happy! A couple of minutes to find the right reports, create custom reports and save for future use. Easily open in either Numbers (Mac) or save as a CSV file for Excel. Thank you guys, EOFY will be a breeze for us :)

Cozy Corner Quilts
Australia
5 days using the app
August 3, 2020

Loving this app! The reports are great and able to custom make to really get the data you are after. Kritesh was so helpful and helping me custom make the reports i was after and very responsive and quick to get back to me. Would highly recommend adding Better Reports to your Shopify site. Also the feature that you can schedule reports to run themselves and have them emailed to you for the start of the day is a function I'm looking forward to setting up will save so much time weekly.

White & Co
Australia
8 days using the app
July 13, 2019

We use this app to enable us to file timely and accurate tax reports in the European Union. That being said, the app will help you run any type of report you need—all for a very reasonable monthly subscription price. Most amazing is the customer support. They are extraordinarily responsive and willing to provide customized support in certain circumstances, which is unheard of these days. Very impressive. We couldn’t be more satisfied and highly recommend this app—without reservations.

CityKillerz
United States
2 months using the app
January 2, 2020

I use this app to review how well my product launches perform in the first 2-3 wks. I just started using it but I’m really liking it. It does take a little bit of studying to figure out how to interpret the info but that’s expected with anything new. I like being able to review so many reports for my store. I feel all stores need this app. Though their support is excellent, I do wish they would conduct demos to really get familiar with it because I do like to know what I’m looking at.

Jolie Noire
United States
19 days using the app
May 28, 2019

We use this app for both of our Shopify stores, and it's been a lifesaver -- easy to use and awesome customer service! There are a ton of reports already written, and it's pretty simple and intuitive to modify any of the pre-written reports to meet our needs, or to build a report from scratch. And they're very quick to respond to questions or support needs, or to jump in and build a custom report. I highly recommend this app to anyone who requires better reporting than is offered in Shopify.

Pali Adventures Store
United States
11 days using the app
Edited June 17, 2020

Love the app. It fills in a lot of the holes from Shopify to help facilitate sales and inventory analysis. Very helpful staff too when I have questions.
I only gave this 4 of 5 stars since I am still wanting to have a report that can show inventory next to sales in the same report.
UPDATE: Kritesh at Better Reports came through and I now have the ultimate report for recapping both sales and inventory in one report! Thank you so much for being so responsive and helpful. I would recommend this App 100%

Muttropolis
United States
About 1 year using the app
March 17, 2021

As an experienced retailer it's been hard to find a no nonsense / intuitive app where you can manipulate data and report on all fields available in Shopify. This is a one stop shop for everything from sales / customer / inventory / margin (and more) reporting. If something isn't available they will add it. The support so far has been outstanding. The app isn't pretty, but nor is excel so I don't mind. It's also not cheap (I'm paying the full subscription) but happy to pay as it's saved so many headaches.

L'COUTURE
United Arab Emirates
21 days using the app