Reviews (407)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this to turn WhatsApp into a high‑ROI sales and retention channel, citing strong results from abandoned cart recovery, broadcasts, and automated journeys. They like having WhatsApp, SMS, email, RCS, AI voice, chatbots, and support in one dashboard. Automation for COD/RTO reduction, order updates, and follow‑ups is praised, as are smooth Shopify/Klaviyo integrations and proactive support that helps design and optimize flows.

October 18, 2025

We have just onboarded on Bitespeed but till now compared to all other apps used, this seems to be the most effective.

Moreover the entire team is very responsive and collaborative.We hope they continue to do the good work they are doing over the long journey we shall share with them.

YPlayZ
India
About 1 month using the app
October 7, 2025

Bitespeed is a really a good product, overall performance excellent so far and onboarding experience was smooth.

Agaro
India
About 2 months using the app
October 4, 2025

Really easy to set up and use, Bitespeed has made WhatsApp marketing way simpler for my store.

Rim Chrono
India
About 1 month using the app
Edited September 30, 2026

The platform features and customer support are outstanding. Cyrus, in particular, was instrumental in resolving my requests swiftly and efficiently.

Aarogya Nutri Mix
India
About 1 year using the app
September 26, 2025

Working with Bitespeed has been an outstanding experience. From the very start, the onboarding process was seamless. Support team is very helpful.

Gemstone Galaxy
India
3 months using the app
September 25, 2025

We had a fantastic onboarding experience with the Bitespeed team! The support was seamless, clear, and extremely helpful. Excited to continue this journey and looking forward to all that’s ahead with Bitespeed.

Phutari
India
22 days using the app
September 19, 2025

Good platform with many features coming up. Recognised by many other Partners so integrations are easier

Famyo
India
3 months using the app
Edited June 19, 2026

Horrible Experience with the the platform! 25+ People act As POC and replies are so SLOW! I would really suggest go with smaller companies who have just started they'll give better services!

Inkarto
India
Over 1 year using the app
September 17, 2025

We have installed the whatspp marketing and AI marketing app from bitespeed for our website 9yardz.com .

Their service support during the installation and go live was really good. Punctual for the meeting and promote in delivery.

Looking forward for a long term associate with the team.

Thank you

9yardz
India
14 days using the app
September 16, 2025

The product & service was amazing highly recommended, the team guided us with everything. Please note shout out to selva helped us with all the automations and the OOO messages. Loved the product as a whole.

Linen Trail
India
Over 1 year using the app