Reviews (407)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this to turn WhatsApp into a high‑ROI sales and retention channel, citing strong results from abandoned cart recovery, broadcasts, and automated journeys. They like having WhatsApp, SMS, email, RCS, AI voice, chatbots, and support in one dashboard. Automation for COD/RTO reduction, order updates, and follow‑ups is praised, as are smooth Shopify/Klaviyo integrations and proactive support that helps design and optimize flows.

March 10, 2025

Bitespeed is not that easy to use and understand bt their support team is very helpful and supportive and responsive, specially Shweta Srivastav. She is doing excellent job. Thanks to her for all the support and she is doing fantastic job.

Bug Buddy
India
About 1 month using the app
September 18, 2024

The team at bitespeed has been very supportive and helpful in resolving issues. It's been a great experience so far! It takes some time to get things but the team is there throughout and they are available even at odd hours to solve issues!

smoothmix.co
India
Over 1 year using the app
December 5, 2023

Superb app for Whatsapp marketing and customer support - very solid product, and a fantastic team that's extremely responsive and competent - special shout out to Aryan, Tanul and Shaurya from the team. Could not recommend more strongly!

Moxie Beauty - Clean, high performing products for Indian hair types
India
17 days using the app
October 5, 2023

The very 1st thing that comes to our mind with Bitespeed is their support. Fantastic team, the responsible members put-in immense efforts to set things up for you. They'd solve your queries even at the midnight.

We've recently resumed back with the team to realise the services are even better than before.

Great job by Vinayak, Tanul, Aryan & the whole team working day in day out.

AestheticNation
India
4 months using the app
August 3, 2023

Great team and amazing platform.
Aryan was extremely helpful and patient in solving our queries.
Thanks!

Mabish Store
India
About 2 years using the app
November 2, 2019

Great help with some installing issues. Super support. Would definitely recommend this app! Thanks buddy.

ECO Wheat - Straws
Netherlands
About 10 hours using the app
BiteSpeed replied November 2, 2019

Thanks a lot for your review! :)

July 10, 2020

Customer support is reliable and very helpful :) App has potential to drive more sales. Thank you to the team

Coco x Fifi
Philippines
4 days using the app
September 1, 2021

I found this app a super helpful one as i got assistance on day to day basis. Must have app for my store now.

plentynewshop
United States
20 days using the app
September 29, 2021

The team is quite supportive in terms of services offered. Services offered are great and app is easy to use.

Green Soul Ergonomics
India
2 months using the app
March 30, 2023

Very supporting team and a decent app to make very easy automations over whatsapp. You can just plug and play

NIHON skin
Malaysia
11 months using the app