Reviews (407)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this to turn WhatsApp into a high‑ROI sales and retention channel, citing strong results from abandoned cart recovery, broadcasts, and automated journeys. They like having WhatsApp, SMS, email, RCS, AI voice, chatbots, and support in one dashboard. Automation for COD/RTO reduction, order updates, and follow‑ups is praised, as are smooth Shopify/Klaviyo integrations and proactive support that helps design and optimize flows.

April 11, 2025

Great Product. Tech is flawless, rarely any bugs. Support team is extremely helpful. All new developments are on point. Overall a great app to have in the product stack. Highly Recommended.

Alaya by Stage3
India
9 months using the app
April 1, 2025

Right from Rachit in the sales team to Kaushambhi on the onboarding team, our experience has been great so far! Excited to unlock all the features on Bitespeed that will help scale our business!

Gunam Beauty
India
8 days using the app
March 27, 2025

Amazing service and great team! They have guided us from the start of our partnership and till date, the service has been exemplary. Bitespeed interface is very user friendly, has all the required features and more and our team was able to adapt to it almost immediately.

Only good things to say here!

Great founder, great app and a wonderful team!

Unniyarcha
India
11 months using the app
March 26, 2025

We have started using the Bitespeed App and it really helps us to make successful Whatsapp and Email campaigns. The App has lots of features which is essential for the online stores. Their support is great

MIAR
United Arab Emirates
About 2 months using the app
March 25, 2025

It's an excellent app with amazing features, and the support was outstanding. Big thanks to Divyam for the exceptional assistance!

Arctic Fox India
India
9 months using the app
Edited September 4, 2026

This app is a game-changer for managing customer interactions. The WhatsApp chat feature makes it super easy to assist customers in real time, improving engagement and conversions. Highly recommend it for businesses looking to enhance customer support and boost sales!

Label S4U
India
Over 2 years using the app
March 12, 2025

Bitespeed has been doing a fantastic job for us. On-time responses, seamless support, and a hands-on approach to everything—from brainstorming ideas to solving tech hiccups—make working with them a breeze.

A huge shoutout to Kaushambhi & the team for always going the extra mile. You guys make things actually seamless!

Miso by Sonia
India
About 1 month using the app
March 10, 2025

The tool is really helpful for CSM.
Ease to use & friendly in nature.

Team support is bang on!!

Hyue
India
9 months using the app
March 10, 2025

Bitespeed app is awesome and the platform support our marketing efforts in lot of ways. Thanks for their immense support.

Batta Official
United Arab Emirates
8 months using the app
March 10, 2025

Bitespeed takes care of everything! The team is quick to resolve issues. They're also constantly trying new things that help boost revenue. Great going guys!

Desi Minimals
India
11 months using the app