Reviews (406)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this to turn WhatsApp into a high‑ROI sales and retention channel, citing strong results from abandoned cart recovery, broadcasts, and automated journeys. They like having WhatsApp, SMS, email, RCS, AI voice, chatbots, and support in one dashboard. Automation for COD/RTO reduction, order updates, and follow‑ups is praised, as are smooth Shopify/Klaviyo integrations and proactive support that helps design and optimize flows.

July 2, 2025

BiteSpeed has made WhatsApp marketing super easy — great features, smooth setup, and amazing support.

Kaftanize
India
23 days using the app
July 2, 2025

Support has been tremendous, led by Ayush and team including Selva. Happy to be a part of bitespeed over other similar tools. Some teething issues at the start, but am confident will be sorted with the kind of support the team has shown. Happy with our decision!

Ekmiveda
United States
30 days using the app
June 5, 2025

Bitespeed is an impressive tool for broadcasting and customer support that excels in simplifying communication with customers. Its user-friendly interface makes setting up and managing campaigns a breeze.

HAYD Brands Private Limited
India
About 2 months using the app
May 29, 2025

Amazing team! Very Hands on. Love every aspect of Bitespeed. Their Bites on every actions and Speed to get it done.

Chapter 2 Clothing
India
2 months using the app
May 28, 2025

The onboarding experience has been great and smooth. Really nice utility for the website

Cockatoo
India
3 months using the app
May 1, 2025

We have been using this platform from the last 4 months. Anika has been very supportive. Good app.

HempCann Solutions
India
6 months using the app
April 27, 2025

Been using Bitespeed for a while now — absolutely love the product and the team behind it. Super helpful, always quick to support, and constantly improving the platform. It’s rare to find a team that actually listens and evolves with their users. Big fan!

Aesthesy
India
16 days using the app
Edited April 24, 2025

First thing that businesses want is TOP NOTCH SUPPORT. And thats what BiteSpeed gave. Recommending BiteSpeed to everyone out there who wants to not only lower their operational costs, but also to maximize the customer satisfaction through their Hybrid bots! Kudos! Waiting for you guys to make a fully equiped ai bot very soon!

Jynara Loungewear
India
26 days using the app
April 17, 2025

I have an amazing experience working with the Bitespeed team. They have built a brillant product, very easy to understand and use it. The best thing is their services, the team is always available to solve the problems and find the solution.

Pepplay
India
16 days using the app
April 11, 2025

Great Product. Tech is flawless, rarely any bugs. Support team is extremely helpful. All new developments are on point. Overall a great app to have in the product stack. Highly Recommended.

Alaya by Stage3
India
9 months using the app