Reviews (406)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this to turn WhatsApp into a high‑ROI sales and retention channel, citing strong results from abandoned cart recovery, broadcasts, and automated journeys. They like having WhatsApp, SMS, email, RCS, AI voice, chatbots, and support in one dashboard. Automation for COD/RTO reduction, order updates, and follow‑ups is praised, as are smooth Shopify/Klaviyo integrations and proactive support that helps design and optimize flows.

March 9, 2023

Been a great experience so far. Highly recommended. The Bitespeed team has been super prompt in their responses and very helpful. A shoutout to Aryan especially for helping me out with all my (many many) queries!

Studio Covers
India
29 days using the app
Edited November 1, 2021

I just got the app and it looks awesome. And the customer service is right off the charts -- Vidushi is delightful and extremely helpful. I'm not good with techno so she set it all up for me...WOW! 5-stars, highly recommended.

PAT RYBOVICH CLASSIC
United States
16 days using the app
July 20, 2022

Brilliant way to help retrieve Abandoned Carts. Can start seeing the ROI from the first month. The support team is always available to help with any clarifications that we may need. Was a smooth process for right from the start.

BRIEFLY
India
26 days using the app
August 21, 2021

This is unbelievable. Their technical service was so- great and even they helped me using WhatsApp in real time very kindly. I'm impressed so much. I really mean it. It's first time to write review faster than someone request it.

LINKORI
South Korea
21 days using the app
February 11, 2022

Bitespeed is a very useful product offering a suite of services to generate better ROI in performance marketing. It also makes customer experience better. The team is super responsive and helps out in all the aspects whenever one reaches out.

Dressfolk
India
8 months using the app
June 1, 2023

Use to be good but has completely degraded in past few weeks. They will switch on off paid plans very randomly.

And now our Whatsapp cart abandons haven't been working for 3+ weeks. Support is strangely silent even after following up via their chat support widget.

Oppastore
India
9 months using the app
September 21, 2021

Cart abandonment has drastically increased over the years but adding Bitespeed is the one thing you can do to improve your conversion rate. My store conversion rate has been increased by 40% after using this app. I like the reporting dashboard and quick technical support.

Varnika Arora
Canada
26 days using the app
January 14, 2020

I just installed this app and trying to set up in the dashboard, the customer service pop up says hi and offers quick service to help to check the app installation and guide me in some bot setting, this is never happening before when I install others app in Shopify. Great customer service, worth the price!

Mossac
Malaysia
24 minutes using the app
May 1, 2023

Working with Bitespeed has been an absolute pleasure. Their team of skilled professionals is not only knowledgeable in their field but also dedicated to providing top-notch service and support. They took the time to understand our needs and develop a solution that exceeded our expectations. Highly recommended Bitespeed.

Blue Nectar
India
8 months using the app
October 9, 2021

The best messenger platform for creating a WhatsApp notification/automation. You can create any notification or marketing message both quickly and easily, with no coding required. It's a must to have tool for all kind of stores. 100% free to get started. Excellent technical support team. P.S Our returning customer revenue increases by 114% after using this tool.

Spotstyl
India
4 months using the app