Reviews (407)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this to turn WhatsApp into a high‑ROI sales and retention channel, citing strong results from abandoned cart recovery, broadcasts, and automated journeys. They like having WhatsApp, SMS, email, RCS, AI voice, chatbots, and support in one dashboard. Automation for COD/RTO reduction, order updates, and follow‑ups is praised, as are smooth Shopify/Klaviyo integrations and proactive support that helps design and optimize flows.

October 27, 2025

We highly recommend the BiteSpeed chatbot app. It’s a smart investment for any store looking to increase engagement, recover carts, and provide customer-support via chat. For Abley's, it’s already become an integral part of how we talk to our shoppers — making us feel more accessible and responsive.

If you’re a Shopify merchant (especially in the parent/mother-baby niche) looking to level up your customer experience and sales, this app is well worth trying.

Abley's
India
21 days using the app
October 23, 2025

For Startups trying to get to the next level, this is a must have! Game changer

CrazyRC.com
India
27 days using the app
October 23, 2025

Bitespeed has been an incredible support partner for us throughout our journey. Their team has consistently gone above and beyond to help us streamline our processes and achieve better results. We truly appreciate their prompt assistance, professionalism, and genuine commitment to our success. It’s been a great experience working with them, and we look forward to continuing this partnership.

Anandi Green's
India
16 days using the app
October 22, 2025

Bitespeed has been a game-changer in streamlining our CRM operations. It helped us consolidate customer data, automate key workflows, and drive stronger engagement — all from a single, intuitive dashboard. Truly simplified our CRM optimization journey.

Doctor Towels
India
29 days using the app
October 6, 2025

Great experience so far. They have the best delivery rates.

Tuco Kids
India
About 1 year using the app
October 1, 2025

Very helpful, great team

Poshan Skincare
India
About 1 month using the app
September 20, 2025

Really good app and Team is very much supportive. Great app to have on shopify for retention and support.

The Krama Store
India
5 months using the app
September 16, 2025

Bytespeed is truly a game changer in WhatsApp Marketing, Chatbots and Omnichannel Helpdesk. From abandoned cart recovery to upsell and cross sell campaigns, from converting cash on delivery orders to prepaid to building WhatsApp subscribers and product reviews, the results start showing from day one itself. What makes it even better is the way chatbot campaigns and omnichannel support create instant customer engagement and additional sales. All this comes together seamlessly under the leadership of Eshanshi maam whose vision and guidance make every step smooth and result oriented.

Wheelwash
India
20 days using the app
September 2, 2025

Working with BiteSpeed has been a game-changer for Nutriburst. As a fast-growing D2C brand in the health & wellness space, we needed a partner who could not only understand our category but also bring innovative solutions to scale retention and engagement. BiteSpeed has consistently delivered on both fronts.

Their team is proactive, data-driven, and extremely supportive – always ready with strategies to boost conversions, optimize customer journeys, and improve our ROAS. The seamless integration of their platform into our eCommerce stack has allowed us to maximize revenue from existing customers while building stronger brand loyalty.

We truly value our partnership with BiteSpeed and look forward to scaling further together

Nutriburstindia
India
3 months using the app
August 18, 2025

We’ve been partnered with Bitespeed for more than two years now, and the experience has been exceptional. Their platform is extremely user-friendly and built to perfectly complement Shopify. What impresses us the most is their adaptability - whenever we’ve had a specific requirement, the team has gone above and beyond to build it for us, often faster than expected. This level of flexibility and support has made a real difference in how we manage our customer interactions. Bitespeed truly stands out as one of the best omni-channel platforms for Shopify users, combining great technology with a highly reliable and responsive team.

Vilvah Store
India
Almost 2 years using the app