Reviews (407)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this to turn WhatsApp into a high‑ROI sales and retention channel, citing strong results from abandoned cart recovery, broadcasts, and automated journeys. They like having WhatsApp, SMS, email, RCS, AI voice, chatbots, and support in one dashboard. Automation for COD/RTO reduction, order updates, and follow‑ups is praised, as are smooth Shopify/Klaviyo integrations and proactive support that helps design and optimize flows.

March 24, 2025

BiteSpeed is a powerful platform that seamlessly integrates with our store and continuously evolves with new features to enhance WhatsApp marketing and streamline processes. Their omnichannel capabilities, across WhatsApp, email, SMS, and Push, have significantly improved customer engagement and boosted our revenue. With journey automation and smart customer segmentation, we’ve been able to retarget effectively and drive better results. If you’re looking for a reliable and feature-rich CRM solution for Shopify, BiteSpeed is definitely worth considering!

WishLuck
India
6 months using the app
March 23, 2025

Like the app and also great experience provided by the support team.
Keep up the great work.

Ionix Water Filter Systems
India
About 1 month using the app
March 11, 2025

Bitespeed’s WhatsApp & SMS marketing tool is a game changer for retention! Automate follow-ups, send personalized messages & boost conversions. With real-time engagement & data insights, it’s easy to track performance.. Plus, its customer support tool makes query handling seamless. SMS ensures wider reach & quick action.

ManiacLife.com
India
12 months using the app
March 10, 2025

I feel this is the best omni-channel marketing tool available in Indian market.

Neetika Chopra
India
About 1 month using the app
March 7, 2025

We’ve witnessed a significant boost in conversions throughout the shopping journey, proving its impact on engagement and satisfaction. The seamless experience, coupled with the product’s quality, has enhanced trust, repeat purchases, and overall customer delight. The numbers speak for themselves—higher retention, better cart values, and an undeniable preference for our offering. It’s more than just a product; it’s a game-changer in the way our customers shop and experience value!

Organic Mandya
India
About 1 month using the app
April 11, 2024

"Efficient and effective support team resolved my issue promptly. Highly recommended!"

Divisa Store
India
About 2 years using the app
April 11, 2024

Bitespeed's BSP Partner Dashboard is a game-changer for WhatsApp campaigns, offering a sleek interface, comprehensive management tools, and reliable support.

DERMATOUCH
India
Over 1 year using the app
Edited February 8, 2024

Excellent Functionality. Easy to use

Sorich
India
About 1 year using the app
July 11, 2023

As a proud member of Fitspire, I recently had the opportunity to try out Bitespeed, and I must say, it has exceeded my expectations in every way. Bitespeed has proven to be a game-changer in the realm of WhatsApp marketing. It offers an impressive range of features that streamline and enhance our marketing efforts. One of the standout features is its user-friendly interface, which makes it incredibly easy to navigate and utilize its full potential. From setting up campaigns to managing contacts, Bitespeed simplifies the entire process, saving us valuable time and effort.

Fitspire
India
About 1 month using the app
August 29, 2023

Prima app om whatsapp te installeren en fijne helpdesk! Andere opties zijn ook leuk, maar niet meer gratis.

Knock Knock Kids
Curaçao
About 2 hours using the app