Reviews (407)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this to turn WhatsApp into a high‑ROI sales and retention channel, citing strong results from abandoned cart recovery, broadcasts, and automated journeys. They like having WhatsApp, SMS, email, RCS, AI voice, chatbots, and support in one dashboard. Automation for COD/RTO reduction, order updates, and follow‑ups is praised, as are smooth Shopify/Klaviyo integrations and proactive support that helps design and optimize flows.

Edited February 15, 2021

Great app. Very good support, recomendation and show some nice trick to us while set up the website.

FLETstore
Thailand
6 days using the app
March 9, 2023

Bitespeed is very easy to use shopify app. Ecommerce owners and marketers should use this app for whatsapp marketing

OmaraDates.com
India
21 days using the app
March 18, 2021

Good Customer service & quick reply , answer all my inquiry thank a lot, just install it and will keep testing the function

edibee.co
Malaysia
1 day using the app
May 4, 2021

Seen a huge increase in Whatsapp cart recovery rate after using this app. Staff is equally supportive and very very responsive.

DELIA
India
28 days using the app
Edited March 3, 2020

Outstanding customer service! I have not used the app for a long time, however, any time I get any issue, the small team is always there to answer questions

100% Recommended

I definitely enjoy using the app

POWERPLUS RETAILERS
United States
16 minutes using the app
August 8, 2022

The app is really good as well as the Team is also amazing. We were facing a few issues with API and Aayush from the team helped in all the ways and resolved all the issues on time. Kudos to the team and the brilliant app.

kelbyhuston-in
India
About 2 months using the app
November 18, 2019

Great app and Vinayak is really awesome at helping out and making everything run smoothly. Highly recommended

paintbynumbersonline
Mauritius
About 1 hour using the app
Edited January 2, 2020

Just started using the app. Easy to setup and great customer support. Love that there's an actual person you can talk to. I recommend it!

Bizbriz
United States
1 day using the app
Edited October 8, 2021

very good customer support, very responsive and quick to answer any of my questions! Best customer service for any app on Shopify. keep up the good work

INS | Online Fashion Free Shipping Clothing, Dresses, Tops, Shoes
China
5 months using the app
Edited April 22, 2026

I am in When you Going to be

Tulsi Fashion Jewellers
India
39 minutes using the app