Reviews (381)

Overall rating
4
Counts per rating level
  • 72% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a strong all‑round solution for subscription businesses, from simple “subscribe and save” to clubs and wholesale. It’s praised as easy to set up, reliable long term, and flexible for many niches. Key features include customer self‑service, bulk price updates, and subscription group management. Many highlight fast, knowledgeable support for onboarding, migrations, customizations, and theme integrations, especially for small to medium businesses.

January 16, 2021

Fanatstic app, very slick and easy to manage. Lots you can customise for your customers too. Also very helpful support team with fast replies.

Smith and Munson
United Kingdom
About 1 month using the app
Bold replied January 20, 2021

Thank you so much for the review! So happy to hear that our team has been able to provide quick and effective support. Please don't hesitate to reach out if we can help you with anything!

January 16, 2021

Appreciate the customer support provided on a Friday evening to get this app installed correctly having previously installed Bold Memberships!

LikeItOnTop
United Kingdom
About 21 hours using the app
Bold replied January 20, 2021

Thank you so much for the review! Wishing you all the best with getting started with Bold Subscriptions. Please check out our Help Centre for great resources regarding set up of Bold Subscriptions V2.

Edited November 8, 2021

Very good and fast customer service! @Gagandeep #1! I had a custom install done in no time. I am glad i choose Bold for my subscription project.

Squish Candies Canada
Canada
3 days using the app
Bold replied November 9, 2021

Thank you for the kind review. So glad Gagandeep was there to assist. Thank you for choosing Bold for your subscriptions!

April 3, 2021

What an outstanding app and even better customer service to back it up. Nir was just amazing and resolved the issue within seconds. Just amazing :)

Fabriques
United Kingdom
2 months using the app
Bold replied April 5, 2021

We are so happy that you like the app and of course we are just happy to provide you with the best customer service we can offer. Only the best for our merchants! Thank you for choosing Bold.

May 4, 2021

Excellent customer service, they helped me to solve a problem, in this case with the Simran agent, it was very clear and concise, 100% recommended app.

Sol-ti Samples
United States
25 days using the app
Bold replied May 6, 2021

That's great to hear that our support team was there to help solve your problem! Thank you for the recommendation and looking forward to seeing your subscriptions grow!

August 6, 2021

Excelente aplicación y su centro de ayuda es excelente también sería bueno que agregaran más opciones como un precio especial en la primera suscripción

Saving The Amazon
Spain
5 months using the app
Bold replied August 10, 2021

Thank you for the review! Appreciate the praise for our Help Centre.

Edited August 23, 2021

Mayank was the representative that helped me. He was very knowledgeable and answered all of my questions thoroughly. I'm happy! I enjoy using the app.

Green Regimen
United States
25 days using the app
Bold replied August 24, 2021

We are so happy that you are enjoying the app! Thank you for the kind review.

January 29, 2021

I had issues manually installing the theme code and the automatic would not work. I not only received some help installing but it was a quick response.

Pets Supply Depot
United States
About 5 hours using the app
Bold replied February 2, 2021

Thank you for the review. We are very happy to hear that our team was able to support you with quickly installing the app. Wishing you all the best with your subscriptions!

June 12, 2023

Irfan helped me quickly and succinctly. Bold keeps rolling out some good things that help make subscription items easier and easier to offer customers.

Ruddy Man Grooming Co.
United States
Over 1 year using the app
Bold replied June 12, 2023

Thank you for your wonderful review! Our team is working hard to continuously develop new features needed by our merchants. We are so glad that you are finding them useful! We will be sure to pass along your kind words to our outstanding specialist, Irfan. Thanks for choosing Bold!

Edited December 3, 2020

Amazing!!! Could not be any happier with how my situation was handled!! Guarav was so patient and kind & walked me through everything!! Thank you so much!!!❤❤

love dog republic
United States
2 days using the app
Bold replied December 8, 2020

Thank you so much for your review. We are thrilled that Guarav was able to help you with everything you needed, it's always pleasure for us to help. Everything looks great!