Reviews (381)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a strong all‑round solution for subscription businesses, from simple “subscribe and save” to clubs and wholesale. It’s praised as easy to set up, reliable long term, and flexible for many niches. Key features include customer self‑service, bulk price updates, and subscription group management. Many highlight fast, knowledgeable support for onboarding, migrations, customizations, and theme integrations, especially for small to medium businesses.
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Gaurav and the Bold team went above and beyond to answer all of my annoying questions and helped us to successfully install Bold onto our website. Looking forward to continuing our partnership with them.
Appreciate the kind words. The message will be passed along to Gaurav. Thanks for choosing Bold.
Just wanted to give BIG kudos to Gaurav for helping me with customizing some sections in the app. He helped me out 3 different times and is very quick and knows how to get things done. Super 5 star service!!!
Thank you for the super 5 star rating! So happy to hear that Gaurav was there to help you and it looks amazing. Thank you for choosing Bold!
Great functionality! Definitely a game-changer. Support is always helpful and quick to respond. If you need to have recurring payments in your products, this is the app for you. Chintak was amazing in support!
Appreciate the kind words! Thanks for choosing Bold.
Customer service with Chaysen was top notch - very knowledgeable and solved my issues quickly and completely - Bold support makes this a great add-on for Shopify. - - Mohammed was also GREAT - very knowledgeable
Support is awesome. Simran helped us with install questions and getting the display looking good on the spot. Couldn't ask for a better experience. Highly recommend the subscription app as well as the customer support. Well done team.
Thank you so much for your review. We are super happy that Simran was there to help you with your installation questions. If you ever need any more assistance we are always happy to help. It looks great!
I was very weary at first to do the chat support, but Clifford did an amazing job in guiding me through the Bold Subscription process. He was very efficient, polite, and the process was very seamless. I appreciate him and thank you Bold!
Thank you for your review! We are really happy to hear Clifford was able to guide you through the set up process. If there is anything you need assistance with we are always there to help!
Customer service was great! The app works fine but it does need some adjustments. They just integrated with Shopify payments so customization is limited at the moment. However, this counts for every other subscription app on Shopify too.
Thank you very much for the informative review!
The live chat option with the Bold team is amazing. I needed help with changing something on our website for some time, and thanks to Kelsey my problem is no more. She was efficient, polite and able to direct me so well. So thank you Kelsey!
Thank you for your kind review! We are so happy to hear that you were able to get the support you needed with Kelsey. Thank you for choosing Bold!
Kelsey & Gaurav were very helpful and provided insight into why my customer had a duplicate order. Kelsey had a bright attitude and when they didn't know something, they were willing to figure it out so the issue was resolved. Thanks so much!
Thank you for the review. We are so happy that Kelsey and Guarav were both there to help you resolve your issues. Thank you for choosing Bold!
just installed, I must have made an error somewhere in the code - but i popped on live chat and simran had it fixed within 10 minutes. I look forward to working with the bold team going forward if this is the ustomer service thats to be expected.
Thank you for your kind review. We are thrilled that Simran was able to fix the error you were experiencing. We look forward to working with you as well, remember we are always there when you need us. Thank you for choosing Bold!
