BON Loyalty Program & Rewards

BON Loyalty Program & Rewards

Reviews (1,977)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this loyalty solution as easy to set up, with a clean, intuitive dashboard and strong features like flexible earning rules, rewards, VIP tiers, and membership programs for both online and in‑store use. Many highlight highly customizable widgets, smooth migrations from other apps, solid integrations, and reliable performance. Support is frequently praised as fast, friendly, and hands‑on with complex setups and customizations.

August 10, 2026

BON Loyalty has been fantastic for our store. The app is simple to set up and very user-friendly. A huge shoutout to Haley and Hazel, who have been extremely helpful and supported us every step of the way during our setup process. Their customer service is top-notch. Highly recommended!

nextCIGAR
Hong Kong SAR
5 months using the app
VEGAHUB Technology Inc. replied August 12, 2026

Hi nextCIGAR,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

August 7, 2026

Great customization options, and amazing support from Hazel and Haley!

Undershape
Hungary
3 days using the app
August 7, 2026

Wonderful app and very easy to set-up. What I couldn't figure out - Ann helped me in a huge way!

ZaZoLi
United States
About 1 year using the app
VEGAHUB Technology Inc. replied August 12, 2026

Hi ZaZoLi,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

June 17, 2026

The app and their customer service team has been wonderful. Above and beyond! Not only are they super responsive, they gave me tips for getting started and have helped me set up a custom reviews connection to a reviews app that they don't have a standard built-in earnings connection with. I first worked with Ame (who was great!), and even though when I logged in sometimes a different rep responded (likely due to time-zone differences), they were always up to date on my status and project and always professional, and were able to help me with what I needed. I highly recommend this app so far!

Sugar Wood NYC
United States
16 days using the app
VEGAHUB Technology Inc. replied June 22, 2026

Hi Sugar Wood NYC,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

June 17, 2026

Excellent app with outstanding support
Bon has been incredibly useful for us and is genuinely easy to use. It comes packed with features that let us do exactly what we want with our loyalty and rewards program, it covers everything we need without feeling complicated.

But honestly the biggest standout has been the support. The entire team is available 24/7 and extremely helpful, but specifically Hazel has been amazing, quick to respond, patient with our questions, assertive in solving problems, and clearly genuinely cares about making sure things work right for our business. She's consistently supportive and on point every single time. The kind of support that makes you actually want to keep using the app longterm.

Highly recommend this app to anyone looking for a solid rewards program with support that actually has your back.

Toko Sawit untuk Petani
Indonesia
6 months using the app
VEGAHUB Technology Inc. replied June 22, 2026

Hi Toko Sawit untuk Petani,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

August 4, 2026

Great support from Hazel setting up our rewards

Maddisons of Durham
United Kingdom
43 minutes using the app
VEGAHUB Technology Inc. replied August 12, 2026

Hi Maddisons of Durham,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

July 30, 2026

I have just setup Bon Loyalty in my second store. The customer support team is amazing. Very fast and very helpful. The app lets me do exactly what I need to do and at a reasonable price. I will recommend it everyday.

Pure Niche Lab
Spain
About 20 hours using the app
July 28, 2026

We had an issue with the full page set up for our account page. Haley from customer support did a fantastic job assisting us through the solution.
10/10 experience

leziter
Hungary
12 days using the app
VEGAHUB Technology Inc. replied August 3, 2026

Hi leziter,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

July 24, 2026

A great plugin. When I encountered a problem, Hazel quickly helped me find the issue and provided a solution.

WEMOH
Hong Kong SAR
28 days using the app
VEGAHUB Technology Inc. replied July 26, 2026

Hi WEMOH,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

July 23, 2026

really helpful support team
works for all our requirements; the setup is easy and Ann has really helped us through our change requirements

sydmarfoods
Australia
10 days using the app
VEGAHUB Technology Inc. replied July 26, 2026

Hi sydmarfoods,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!