Reviews (119)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants use this app to let customers build custom boxes and bundles for gifts, hampers, pick‑and‑mix, and kits. They report higher average order value and praise its flexible multi‑step rules, large catalogs, accurate inventory, and form fields for messages and dates. Design is clean and easily on‑brand, setup is quick, and support is frequently described as fast, proactive, and willing to implement custom tweaks.
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I'm using this app so customers can create their own craft kit. I really like how you can customize each step. Would recommend.
Love this app, very easy to set up! If you do get stuck, Andrew from Box Builder is available to help all the time - so stress free!
We used this app to create custom baby gift boxes and sale boxes. Customer service is quick and responvie and appworks well without bugs.
Hi! Thanks for your patience with us! As you can tell, we aim to provide the very best customer service. As we are a small (but mighty) team of real humans, sometimes we are slower than we'd like in responding. We are working on improving our response time. Appreciate this review and your honest feedback!
This app is a great option for box building as it's intuitive and easy to use. The support help is very fast and detailed in their responses!
Hi Era Design!
We love your builder so far! Using our app to help customers create a 💍custom ring design is so cool. We hope you and your customers love it! Shoot us a note if you need any help!
Really really helpful :) They respond to any queries really quickly and the app itself works well for building hampers or 'pick and mix products
Thank you! We really love those whimsical brackets so we're happy to hear we've been able to give your business a boost.
This is a tremendous app with tremendous support. If you're looking for a way to create bundled products look no further - you've found the one!
Thanks for your review! We cannot wait to see your site go live. If you need anything as you're getting ready, just drop us a line and we will do our best to live up to the honor of being tremendous. :)
Very useful app :)
The team were very supportive since they immediately made a call to help us with all faced issues.
Really appreciated support
We are so excited to be a part of your big launch! 💖 Thanks for making our app such a critical part of your customer experience!
Emailed support repeatedly over several weeks and get no response. Not acceptable when there are issues to fix & we're paying for an app to work.
Hey there,
Thanks for this review, and for being open to us trying to fix your experience. We really appreciate your replies to our emails, and for your availability on the Google Meet so we could work through your issues. We *think* we resolved your issue, but just reach out if anything else comes up!
Thanks!
This is a great product builder. It has been working well for us. Moreover it has great support. Support team is available whenever we need them.
Thank you so much for this review. One of our favorite uses of our app is to sell delish sweet treats, like cookies!!
We love your builder (https://unibicestore.com/apps/builder/cookie-factory) and crave cookies every time we look at it. 🍪 ❤️ 🍪
Wonderful support team! Great functionality. Hugely profitable app! We have used for nearly two years and are extremely happy with the overall experience.
We, like you, hard working people, working hard. Building skills, all skills, communication skills, box building skills.
We love that you love us, and hope you love that we love you. Thanks for giving us encouragement! Now, we are going to order the Bad Ass Women blend ;)
(For anyone out there looking to get inspired, read the about page of the RoosRoast team, https://roosroast.myshopify.com/pages/aboutroosroast, then create your own gift box, https://roosroast.myshopify.com/apps/builder?b=1o0fc60FFC1ggk0nijtcTRgJ <3
