Reviews (119)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants use this app to let customers build custom boxes and bundles for gifts, hampers, pick‑and‑mix, and kits. They report higher average order value and praise its flexible multi‑step rules, large catalogs, accurate inventory, and form fields for messages and dates. Design is clean and easily on‑brand, setup is quick, and support is frequently described as fast, proactive, and willing to implement custom tweaks.
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Great app with excellent customer service! Million ways to utilize the app for your business. Thanks!
Hi Scamper & Co! Thanks for this sweet review! As you said, our app is quite versatile. Almost as many ways to use it as there are ways to style a jeweled dog collar, right? 😉
There is no support with this app and has a major glitch. Do yourself a favor and DO NOT GET THIS APP.
Hey Studio on Tenth,
We've emailed you to try to help you through this. Our app is fully supported, and we are here to work with you to make a great builder! Thanks for taking the time to review. Hopefully we can work with you over email, or a meeting to sort everything out!
Great app. Hamza was fantastic and resolved my questions quickly and efficiency. Really happy with the purchase.
Thanks for the review! "Efficiency" is Hamza's middle name. Well, it isn't, but it really should be, because he's Mr. Efficient. Happy you're pleased with the service and the purchase!
Updating my review here. The support team has been super helpful in fixing some minor bugs I've seen on my site!
Hi there! We are so sorry for this experience—definitely not the merchant experience we want to provide! We've reached out via email to try and help sort through any issues! 🙏
Works great, even better support. Would recommend them to anyone looking for an easy box builder for their store.
Thank you so much! Recommendations are our lifeblood.
The app is easy to use. Email was support was quick & very helpful. A video tutorial would also be an added bonus.
Hey Willowsbox team!
Thanks for this review. While we always love when our customers share a review, we especially love when they share great ideas for improvement. We are going to work on some video tutorials. As we know, a picture is worth a thousand words, so a video is worth... a million? Thanks for this idea, we are on it!
We are so excited for your site to launch. Let us know if you need any other help!
the only app of its kind that does the box bundle well. good interface. good customer service. I would recommend for sure
Thank you! We're so happy to hear Box Builder's having such a positive impact on your business.
Fantastic app and fantastic support from Hamza. He made custom code edits to personalize our website. Highly recommended!
Do you know what we love to do? Support merchants.
Do you know what we really love to do? Support merchants who make a difference.
We are so proud to be partners with merchants, like Prospector Popcorn 🍿, who live their core values and create competitive and integrated employment for people with disabilities.
Thanks for choosing us to be your partner, we are here to support you if you have any questions!🍿
Very good app. Does what it promises, great support! A very dedicated team who listens to the merchant and is very responsive.
Thank you! We do try our best. Love the layout of your store!
Really easy to set up and the customer service is great. Super helpful and even took on my suggestions when i gave it to them.
