Reviews (616)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is easy to set up and use, with drag-and-drop tools and tutorials that quickly create clean, professional mega menus. It’s praised for improving navigation and customer experience, especially for large catalogs, and offering flexible customization beyond standard Shopify themes. Many call it reliable over years of use, and describe support as fast, friendly, and proactive, even on the free plan.
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This is a great app. it has been very helpful for my business, very user friendly. highly recommend.
Thank you so much for your lovely review! It’s great to know that we made the app work perfectly for you.
Have a lovely day!
Amazing app. Clean and easy to use. Perfect for those looking to make your menu experience more professional.
Took a few tries to figure out how it works best, but it does exactly what I wanted - makes the shop look much better!
I have not had the chance to use the the app but will do so in the coming days or sooner than two weeks.I cannot rate the app at this time so I will start at 3
Thank you for taking the time to leave us a review! We are looking forward to a review update once you reinstall the app back and use it for longer time.
Meanwhile, please don't hesitate to get in touch via our support chat or email at support@buddhaapps.com, if you need any help.
We are here for you anytime!
These guys are professional and fast! The boot-up messages make my day every time I run it. And the button "Do it for us" could not be more hilarious while being tremendously helpful:)
Our entire menu just got ripped of with all our tabbed subsections. We don't still don't know why. Honestly avoid it. You don't want to rely on this app if customers are coming to your store !
This helped our business have a beautiful drop down menu with images that really helps our site be more user friendly. Every time I need help I get a quick response and my problem taken care of.
We are so happy to hear this! Thank you so much for the amazing review, it means so much.
If you ever need our help again, don't hesitate to reach us :)
Rox
We’ve been using this app with no issues since June 2018. Recently upgraded our template and the menu app wasn’t working. Reached out to support and they fixed it within a day. Very impressed and pleased with this app.
Thank you so much for the review, it means so much especially since you had the chance to use our app for more than a year :)
Thank you again for all the nice words and we wish you a Happy Holiday Season!
great app. I think it has made my store much more user friendly. App is easy to use. I hope our friends at Buddha, make the column alignment configurable on future releases...then it will be even better than it already is. :-)
This is not a good application for reliability , nor if you want to get in touch with their customer service. Its only by email, no way else to contact them. Their navigation goes down many times, disrupts the smoothness of your site. We do not recommend this application, to many risks. And then no one to get ahold of to take care of the problems. Not a good feeling. There is better out there, as we have now.
Hello,
I am very sorry about the issue that occurred on 10th of September. I know as a business owner myself how crucial it is to make sure you don't have a downtime.
As we explained in each of the emails you sent us, the issue was caused by a change made by Shopify to the script tags which affected our app and other Apps on the app store. We weren't given a previous notice about this change so we could not prevent this.
We take responsibility for every one of our faults, but in this case we could not have prevented it. Also, it was 2 am at our end when the issue occurred and we were working like crazy to solve the issue. And we solved it quite rapidly (a few hours) considering the huge amount of customers. So I think this speaks a lot about our customer service and our commitment.
I just want to mention that I searched through our emails and I saw that you had our app installed for 2 years and 9 months in which time you only contacted us once saying that the menu was not working ok, we sent you a reply with screenshots showing that was displaying perfectly and no response after from you. Also on 10th of September 2020 we replied to all 5 of your emails and we received no answer.
Indeed we are offering support only via email but it is a great support. Our
reply time is very short and we always come back with a solution. Again, if my colleagues leaving their children in the middle of the night to solve a customers problem is not a good support, then I do not know what it is.
My reply might seem a bit personal and honestly it is. Because we put our heart and soul in this. And at least my colleagues amazing work should be taken into account.
Again I am sorry about the downtime, no merchant should have experienced this and I wish you all the best in the future.
Rox
