Kitenzo ‑ Bundle Builder

Kitenzo ‑ Bundle Builder

Reviews (264)

Overall rating
4.3
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app boosts revenue and average order value, especially by turning slow‑moving or accessory items into attractive bundles. They use it for “build your own” gift boxes, decor sets, and multi‑flavor packs with step‑by‑step rules and quantity limits. Features like dedicated bundle pages, single- and multi-SKU support, and split SKUs on invoices are praised. Support is described as fast, patient, and highly helpful over years of use.

June 7, 2022

Super disappointed in this app. It has so much potential yet there are 2 big issues- 1. Customer service doesn't answer your questions. Both times I've inquired about something they give a generic response and don't actually answer the issue I'm asking how to fix. I then have to waste my time asking the same question again stating that they didn't actually address my issue. 2. The multi sku option applies your bundle discount within shopify's discount section so you can't add another code at checkout. This is a problem because then customers can't use a promo we're offering on the bundle. The single sku option creates dummy products once it reaches 99 variants which they really should make clear up front. We built a whole custom flow only to find out that we'll have tons of duplicate products which messes with our SEO and website search.

Westley
United Kingdom
About 1 month using the app
Kitenzo replied June 10, 2022

Thanks for taking the time to leave a review - we really do appreciate all feedback. Our merchant support manager has sent you an email, to try and assist, and we look forwards to resolving this for you!

December 18, 2024

Great bundle app and live chat help when needed

The Chocolate Factory Thornton-le-Dale
United Kingdom
Almost 4 years using the app
Kitenzo replied December 19, 2024

Thanks so much for taking the time to leave a review! I'm delighted you are happy with both the app and the Support received! If you need us we will always be happy to assist!

April 16, 2025

very good and effective support team

Gouach Infinite Battery
France
13 days using the app
Kitenzo replied April 24, 2025

Thanks so much for leaving your review - everyone on the team really appreciates it! I'm delighted you've had good interactions with our support team - their dedication to ensuring a smooth experience is paramount to us! If you need anything going forward, please let us know.

July 15, 2026

TODCO
Australia
Almost 3 years using the app
Kitenzo replied July 17, 2026

Thank you so much for the five-star rating!

We truly appreciate you choosing Kitenzo to power your store.

If there’s ever anything we can assist you with, or if you have any questions at all; please feel free to reach out and let us know.

We'll be here and more than happy to help!

June 23, 2026

南信州ビール Ogna
Japan
Almost 4 years using the app
Kitenzo replied June 25, 2026

Thank you so much for the 4-star rating! We’re thrilled to have your support!

If there’s ever anything we can do to turn this into a 5-star experience for you, please do let us know! We'll be here and more than happy to help!

October 16, 2026

Birkholz Perfume Manufacture
Germany
Almost 7 years using the app
April 7, 2026

PanPastaMesica?
Japan
About 3 years using the app
Kitenzo replied April 7, 2026

Thank you so much for the 5-star rating!

We’re delighted to have you using Kitenzo, and to hear that you're having a great time!

If you run into any questions at all, please don't hesitate to get back in touch and let us know! We're here and more than happy to help!

March 1, 2026

Plume
United States
Over 5 years using the app
Kitenzo replied March 2, 2026

Thank you so much for sharing your 3-star rating!

We always strive to provide a 5-star experience with Kitenzo, and we’d love to learn more about how we can improve Kitenzo for your store.

If there was a specific feature you found missing or a technical hurdle you encountered, please reach out to our support team at support@kitenzo.com.

We’re here to help and would appreciate the chance to turn this into a better experience for you!

February 23, 2026

De La Heart
United States
Over 1 year using the app
Kitenzo replied February 24, 2026

Thank you so much for the 5-star rating!

We’re thrilled to hear that you're enjoying Kitenzo!

If you ever run into any further questions, or come across any features that you'd like to see added to our App; please don't hesitate to get back in touch and let us know!

We'll be here and more than happy to help!

February 18, 2026

APETIT Catering & Store
Mexico
About 5 years using the app
Kitenzo replied February 19, 2026

Thank you so much for the wonderful review!

We are delighted to know that you’re having such a great experience with Kitenzo!

If you run into any more questions, please don't hesitate to get back in touch and let us know! We'll be here and more than happy to help!