Kitenzo ‑ Bundle Builder

Kitenzo ‑ Bundle Builder

Reviews (264)

Overall rating
4.3
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app boosts revenue and average order value, especially by turning slow‑moving or accessory items into attractive bundles. They use it for “build your own” gift boxes, decor sets, and multi‑flavor packs with step‑by‑step rules and quantity limits. Features like dedicated bundle pages, single- and multi-SKU support, and split SKUs on invoices are praised. Support is described as fast, patient, and highly helpful over years of use.

July 11, 2023

We use this to create a Pick n Mix Bundle. It works really well and the team are very quick to respond if there are any issues.

The only downside is that it uses the Shopify discount functionality so customers cannot use discount codes when buying the Pick n Mix.

CheeseO's
Ireland
9 months using the app
Kitenzo replied July 13, 2023

Thank you for taking the time to leave us a review, CheeseO's team! We're thrilled to hear that Bundle Builder has been a great fit for your store's needs, and that the team have been responsive in addressing any issues that have arisen.

We appreciate your feedback regarding the use of discount codes, and this is definitely something we will take into consideration as we continue to improve the app's functionality. Thanks again for sharing your experience with us, and for choosing Bundle Builder!

December 3, 2025

I will be honest over the years we have had some issues with this app not working the way I want it to. The company has been so good in helping issues quickly and I could not say enough good things about it.
Love this app and company

More Me Know
United States
Over 2 years using the app
Kitenzo replied December 4, 2025

Thank you so much for leaving such a wonderful review!

Your kind words mean a lot to everyone here at Kitenzo, and we’re thrilled that you’re enjoying both the app, and the Support that comes with it!

We're eternally grateful for your continued partnership over the years! So from everyone at Kitenzo; thank you for being a part of our journey!

If you run into any more questions, please don't hesitate to let us know! We'll be here and more than happy to help!

June 24, 2025

Great app for bundling products together and for managing inventory. The support team is very responsive, which is important to us as we don't have coding experience.

CARE2WEAR Gear
United States
Over 4 years using the app
Kitenzo replied July 1, 2025

Thank you so much for taking the time to leave a review!
Our Support Team is fantastic and I’m delighted that you found them to be both responsive and helpful!
If you need anything going forwards, please do reach out! Our Support teamed will be delighted to assist you further!

May 21, 2025

I recently had a very pleasant experience with their customer support, Denis! He was able to help me very quickly with a cart integration issue and clarify all of my concerns or questions.

Glico USA Online Store
United States
Over 1 year using the app
Kitenzo replied May 28, 2025

Thank you for leaving us a review - we really appreciate it!

I'm delighted that you had a great experience with our Support team. Denis is fantastic and it's great he was able to resolve your questions quickly and clearly.

Please let us know if you need anything in the future. Best of luck and happy bundling!

March 28, 2025

WOW, I am so impressed by Kitenzo's support and care. I had a lot of customizations that I needed and Denis was able to help me with everything - he was super patient and so knowledgeable with codes. I'm glad I am a customer for many years, no regrets. Definitely recommend :)

Thank you for making my experience very good Denis! Appreciate you!

LAVIO
Australia
Over 4 years using the app
Kitenzo replied March 31, 2025

Thank you for taking the time to leave us such an amazing review! I know Denis is delighted he was able to assist you so much and all of us at Kitenzo are so happy to be working with you! Please let us know if you need anything in the future and we are excited to support you going forward.

February 20, 2025

Customer services was incredibly helpful! Team was flexible and able to support customizations to fit our brands needs.

about-face
United States
About 1 month using the app
Kitenzo replied February 26, 2025

Thanks so much for taking the time to review! Our support team is class (biased, I know), but I'm glad we were able to flex and assist you with your needs. Please let us know if you need anything in future and we'll be more than happy to assist!

January 31, 2025

Kitenzo is a brilliant app, with great customer service, Denis and Dale have been super helpful assisting with any concerns I have or changes I wanted to make.

Wilfreds
United Kingdom
14 days using the app
Kitenzo replied February 3, 2025

Thank you for taking the time to leave a review, we really do appreciate it! Denis & Dale will both be extremely happy to know that their support has made an impact! If you need anything going forward, please feel free to reach out!

December 16, 2024

I had a small issue with the bundle summary not showing in the basket but the support was great and the issue was fixed within a couple of days. Many thanks

Yorkshire Bonsai
United Kingdom
3 months using the app
Kitenzo replied December 17, 2024

Thank you so much for taking the time to write these lovely words! I've shared this with the team and let me tell you excited is an understatement.

When it comes to support, our team are on it, I'm glad you found them to be impactful on your experience using Kitenzo. Please know we are always willing and able to assist with any queries.

November 25, 2024

This app is as versatile as their customer service is exceptional. Whether addressing minor concerns, major issues, or feature requests, their team responds promptly and efficiently, delivering solutions and suggestions with impressive speed. Denis, in particular, was incredibly helpful, going above and beyond!

Peper Harow
United Kingdom
Over 6 years using the app
Kitenzo replied November 27, 2024

Thank you so much for your wonderful review! We're thrilled to hear that you find Kitenzo versatile and that our team, especially Denis, was able to assist you so effectively. Your feedback truly means a lot to us and allows us to grow the product and highlight strengths. If you ever need more support or want to share feature ideas, we’re just a message away. Thanks for being part of our Kitenzo community!

November 12, 2024

The app is very easy to use, but the real highlight of the app is its impeccable aftersales support. Any issues I encounter, every customization I need to do are addressed right away.

Really awesome support staff.

Lucy Grymes
United States
8 days using the app
Kitenzo replied November 13, 2024

Thank you so much for your kind words! We’re thrilled to hear you find Kitenzo easy to use. I also sing the praises of our support team loud and proud, but it's so much nicer coming from you!

We strive making things seamless for our users, and it’s great to know we’re hitting the mark. If you ever need anything else, just give us a shout. Happy bundling!