Kitenzo ‑ Bundle Builder

Kitenzo ‑ Bundle Builder

Reviews (264)

Overall rating
4.3
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app boosts revenue and average order value, especially by turning slow‑moving or accessory items into attractive bundles. They use it for “build your own” gift boxes, decor sets, and multi‑flavor packs with step‑by‑step rules and quantity limits. Features like dedicated bundle pages, single- and multi-SKU support, and split SKUs on invoices are praised. Support is described as fast, patient, and highly helpful over years of use.

May 19, 2022

I deleted this app and I am still being charged for it... I need someone to get in contact with me asap

Taimed Society
United States
3 months using the app
Kitenzo replied May 20, 2022

Hey Taimed Society,
We've looked into your query.
Shopify’s recurring app charges are billed with the next Shopify 30-day invoice. For your store, the bill on May 5 includes the app subscription from April 20-May 20. You uninstalled on May 3rd, but the Bill was created on Apr 22, 2022, but you didn’t get the invoiced charge until May 19th. Which is confusing, but unfortunately out of our control.
However in this instance we'd like to offer you a refund. Please get in touch with our support team - they've sent you an email :)

December 15, 2020

Probably the best (and only) bundle creating multiple product on app store. And the support is legendary.

Wanderlust Drinks Company
United Kingdom
27 days using the app
Kitenzo replied December 17, 2020

Thanks so much for your 5 star review! Glad our 'Multiple SKU' option has come in helpful for you. We built it to make the day-to-day running of bundles as easy and seamless as possible, so it's great to hear it's working for you. I'll pass on your comments to the support team, please let us know if you have any further questions!

September 1, 2021

I really like the app. Very responsive support team that have helped me a great deal. Highly recommended.

Akkúrat
Iceland
3 months using the app
Kitenzo replied September 3, 2021

Thanks so much for your review - I'll make sure to pass this on to our support team! I'm so glad they were able to help with your bundles - we'll be more than happy to help with anything else you need! Thanks again, and we look forward to speaking to you soon!

March 12, 2021

Brilliant app. Works well. A lot of work has gone in to make sure every base it covered. Highly recommended.

Up The Reds
United Kingdom
26 days using the app
Kitenzo replied March 15, 2021

Hello Up The Reds - Thank you for recommending us and for the great 5-star review! Great to see you are having success with the app. All the best, and feel free to reach out any time :)

April 5, 2022

the functionality is great and very user friendly - the support is always on hand to fix any issues we do have

Tutti Rouge
United Kingdom
3 months using the app
Kitenzo replied April 11, 2022

Thank you for your review! We're so glad to hear that you're enjoying using the app, and the team have been able to assist with your queries! If you need anything else, just let us know, and the team will be happy to help!

May 11, 2021

This was a new venture for us and your team rose above with all their assistance and guidance! Thank you, Tricia

Kayem Online Store
United States
About 2 months using the app
Kitenzo replied May 11, 2021

Thank you for leaving such a lovely review, Tricia! Making sure new merchants have everything they need is a real priority for us, so it was a pleasure getting you set up. Welcome aboard, and don't hesitate to get back in touch if there's anything else you need - take care!

February 3, 2022

Amazing customer support from Adam. The app is exactly what we are looking for and the service is just incredible.

i want it now
United Arab Emirates
About 2 hours using the app
Kitenzo replied February 3, 2022

Thanks so much for your review! I'm so glad to hear you're happy with Bundle Builder, and we can't wait to see the bundles you create! If you need any other help, just let us know, and we'll be more than happy to assist!

April 13, 2022

Bundle Builder is an excellent app for bundles and they have great customer support to make it work for our needs.

Don Pablo Coffee
United States
5 months using the app
Kitenzo replied April 26, 2022

Thank you so much for your review! We're really glad that you're enjoying Bundle Builder, and that the team have been able to help you out! If you need any other assistance at all, just let us know - we're always here to help!

October 25, 2022

Does exactly what i need, and when i ran into an issue support literally responded in 5 minutes with a solution :)

Black Market Spice Merchants
Australia
9 days using the app
Kitenzo replied October 26, 2022

Thanks so much for your review - we're super glad you've been impressed with the quick responses from our support team! The bundles on your store are looking awesome, and a brilliant gift idea for all the spice lovers out there! Just pop us another message if you need any more help, as the team are happy to assist :)

October 27, 2021

So far the apps to the job and create more sales for us. The support team are great and responsive to our issues too :)

Foodart Store
Singapore
About 1 year using the app
Kitenzo replied October 28, 2021

Thanks so much for your review! Glad to hear Bundle Builder to helping create more sales with you - we're excited to see all of your bundles in the future! If you need any other help at all, just reach back out, and we're always here to help.