Reviews (249)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably recovers lost revenue, with some reporting up to 45% recovery and hundreds of dollars regained in days. They like the flexible multi‑email sequences, customization (timing, content, branding, discounts, HTML), and list‑building features. Setup is described as simple and beginner‑friendly, with low‑cost or lifetime plans. Support is frequently praised for fast, proactive help with setup, customization, and troubleshooting.

August 31, 2020

We use this app to assist with abandon carts as well as draft orders that customers plan on completing at a later date. The customer service team is top-notch and super helpful. The app also has several other sales features we haven't tried out yet but plan to in the near future.

Lucky 13 Wholesale
United States
Over 1 year using the app
Care Cart replied September 1, 2020

Thank you so much for this awesome review. Our goal is 100% customer satisfaction and it seems we achieved that goal with you. We hope that our app will help you increase your sales. Good luck!

November 9, 2017

Astonishing app. It looks simple but sometimes simple is all you need to get the job done. In our first week of running the app, we recovered about 4 orders. That is a higher success than we have had on other similar apps. It is not fancy but it's free and it works. I would highly recommend it as a starter before trying any other products.

Wig Store Hair And Beauty Canada
Canada
7 days using the app
December 31, 2018

We installed this app to help with abandoned cart conversions. It is a really smart app that is simple to follow and setup. Nice code tinkering for the advanced user to customize. Use Canva to create your header in the proper dimensions and you will be all set. Just setup now so waiting to evaluate results. Very positive feelings about this product.

Southern Sugar Bakery
United States
1 day using the app
March 3, 2023

If I could give more stars I would. When I signed up they set the app up for me within 5 minutes. I had some customizations and they took care of them for me. Had an issue down the road and when I needed it resolved they answered promptly and went in and did the work for me. Can't say enough good about these people. By the way the app is worth every bit too.

Pine Outdoors
United States
13 days using the app
July 4, 2023

Luis was extremely helpful via the chat help even though it was a holiday — 4th of July! He solved my problem and offered to set up all of my email campaigns with my LOGO included, without me asking for it! I'm more encouraged now to purchase their Annual plan instead of the monthly plan. Thank you so much for a great 1st experience with your customer service! Be blessed!

Godly Writes LLC
United States
4 days using the app
February 15, 2018

I've just switched to Cart Care because my previous cart conversion app raised prices. So far I'm very happy with it. Setting up the templates was easy, straight forward + look professional. I have definitely seen cart converstions be an effective way to keep customers engaged and not lose people who have already visited your site so I'm excited to start seeing conversion + data!

Peripetitesting
United States
23 minutes using the app
January 16, 2019

Overall seems like a good app - Lets you customize three different emails to send out. Input boxes are a little buggy and can get messed up if you try to edit too much -

I would really like to see some email templates already created - I just spent an hour creating three separate emails - it would be great if they had some emails already set up that worked and didn't have weird English.

Klawk Watches
United States
About 1 hour using the app
May 5, 2021

This app did wonders for our business. After just 2 days of using the app, we were able to generate more than 500 dollars worth of sales. And the premium plan is worth the cost. At just 12 dollars, we are getting a lot of cool features. Plus, the support team is always there to guide us if we are having any trouble with the app. All in all, this is a great app, one you should definitely try.

Care n Cure Pharmacy Qatar
Qatar
2 days using the app
Care Cart replied May 5, 2021

Thank you so much for this great review. We are happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know.

Edited September 16, 2020

We recommend the Abandoned Cart Recovery app. It continually does as promised by reaching out to our customers that have left the site and bringing them back to purchase. It allows us to recapture sales that we would have otherwise lost. Some apps need tweaking over time and this one has required very little maintenance. Since set up, it has worked well without causing any other issues on our site.

JJwinks
United States
Almost 2 years using the app
Care Cart replied September 17, 2020

This review has made our day! Thank you so much for adding the honest review. We are glad that you've been using our app for almost a couple of years and its performing well on your store. Thanks for the recommendation!

April 1, 2020

A+ customer service from Alex Mason and the rest of the CareCart team. Would absolutely recommend the app on that alone.

We needed a way to configure the email templates to be plain HTML instead of the default templates in the CareCart app, and since there wasn't an option to do so, we reached out to their support team to see if that was possible.

Alex Mason from customer support responded to us, and he and the team were beyond helpful. We could tell they worked hard to accommodate our requests and in the end, we had what we needed. Many thanks to Alex and the team!

Cobalt District
United States
13 days using the app
Care Cart replied April 2, 2020

Thank you so much for this great 5-star review. We are happy to hear that you got exactly what you needed. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.

We really appreciate you being an awesome user and helping to share the word about us.