Reviews (249)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably recovers lost revenue, with some reporting up to 45% recovery and hundreds of dollars regained in days. They like the flexible multi‑email sequences, customization (timing, content, branding, discounts, HTML), and list‑building features. Setup is described as simple and beginner‑friendly, with low‑cost or lifetime plans. Support is frequently praised for fast, proactive help with setup, customization, and troubleshooting.

September 9, 2018

Easy to setup and get started.... We are excited to see how it works. Wish these was an easier way to edit the cart preview, but still a great app!

Norton Point
United States
About 2 hours using the app
November 13, 2018

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Bene Culture
United Kingdom
1 minute using the app
March 14, 2018

I just started using it so I don't have a lot of feedback on the results but the functionality and email templates are really great! It's very easy to use

Annabelle Perry
United States
5 days using the app
September 7, 2021

Love that the chat support is there with immediate help. So far so good, looking forward to seeing the results of the campaigns that I have set up. Thanks!

ABI Beauty
Canada
5 days using the app
Care Cart replied September 10, 2021

Thank you for the amazing review. We are happy that support team helped you out and hope that app will also help you achieve your goals of recovering abandoned carts.

October 20, 2021

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Anycubic
Hong Kong SAR
About 2 hours using the app
Edited October 11, 2018

I just set it up and it was easy, and a great dashboard. It appears to be great!

So far so good!

I will come back and let you know how it does!!!

Thanks!!!!!

Bumbley.com
United States
About 2 hours using the app
February 26, 2023

Great help, instant chatting customer service, Arya was great for helping, setting up our email and recovered last 30 days abandended carts. Thanks you great app and love it.

Rosies Closet
United Kingdom
34 minutes using the app
April 12, 2022

The support team has been very helpful! We have asked for more customizations and they say that it is in the works. For the cost of this app it does seem like a good value so far!

shopbuttery.com
United States
Over 3 years using the app
Care Cart replied July 13, 2022

Thank you so much for taking the time to share this review. We are glad that you liked the app and that our support team was able to help you quickly and efficiently.

Edited March 20, 2019

Initially I had an issue with how the email collector worked on my theme, but within 4-6 hours the support team had fixed it. They checked in with me 3x to make sure it was working.

Southern Trapper
United States
2 days using the app
Edited August 29, 2022

Wonderful app, with detailed customisation possible (e.g. hyperlink to specific landing pages, localisation for unsubscribe links)! Thanks again Ross for all your help and dedicated support!

Vertellis Nederland
Netherlands
12 days using the app
Care Cart replied August 23, 2022

Thank you for the review and for recommending the app.

We are happy to read that you are satisfied with the results and hope that app will continue to perform in your store.