Reviews (426)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to use and well designed for managing disputes and chargebacks. Many highlight fast, 24/7, highly personalized support and smooth onboarding with step‑by‑step guidance. The AI‑driven automation that builds and submits detailed evidence files is praised for saving time and improving win rates. Merchants value its customization, chargeback prevention tools, and peace of mind as their businesses scale.
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Very good, they are very helpful with my store, thanks to Mariane for the amazing customer support she has given me. I recommend
Amazing customer support, very responsive, reliable, and communicative.
Hey - thanks for your great feedback!
It's feels great to provide human-service along with a wonderful technical solution:)
Customer service is 10/10, dashboard works great. Good app and company
Customer service responds insanely quick and actually helps instead of giving useless answers like most customer service in shopify apps. Literally had a perfect experience with this app and will continue to use it for SURE.
Great Service, if you have any questions just contact their support. Instant reply's. No brainer for any disputes or chargebacks.
Wonderful app! And great support team!
great app for chargebacks
Best app for Dispute and Chargebacks. I recommend it to everyone
Thanks so much for your feedback!
I'm glad we can help you with both preventing and mitigating your chargebacks.
