Reviews (319)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this chat widget as very easy to set up, often running within minutes even without technical skills. They value its multi‑channel support (WhatsApp, Messenger, Instagram, SMS, email, phone, TikTok, custom links) and clean, customizable design. Many say it boosts conversions by driving direct customer contact. The free plan is often sufficient, and support is praised as fast, friendly, and helpful with custom CSS and integrations.
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You charged me for a year without me having to use the product. hopefully future customers will get to read this review. its a pain getting a refund from chatty and shopify you will get tossed around
i love the cx support service from marvin he solved my query. thank you for the support marvin.
Amazing product, have used it on multiple websites including ones that arent hosted by shopify. best messaging app out there
Fantastic service at a good price, and a very helpful customer service team who sorted issues and enquiries quickly. Would recommend to any shopify business.
very easy to set up and customer service is SUPER helpful.
Love this app! You can integrate a wide range of ways to communicate with your customers, and get notifications in real time right to your phone. Awesome customer service.
Marvin was very helpful, and prompt in responding to my query regarding adding a widget. The issue was resolved quickly after being escalated to the developer helping out. Thank you
The application is easy to install and use. The suppory feedback are very fast. I recommend this app.
This app is really good since our customers can now easily message us on different contact channels.
This app is fit for communication with customers as we need.
The support agent is great. I recommend.
