Reviews (319)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this chat widget as very easy to set up, often running within minutes even without technical skills. They value its multi‑channel support (WhatsApp, Messenger, Instagram, SMS, email, phone, TikTok, custom links) and clean, customizable design. Many say it boosts conversions by driving direct customer contact. The free plan is often sufficient, and support is praised as fast, friendly, and helpful with custom CSS and integrations.
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Excellent app and great support. The setup was smooth, and the widget works exactly as expected. Karina was incredibly helpful and responsive — she made the whole process easy. Highly recommended.
The application is straightforward to install, and the support team provides prompt assistance. It also functions effectively under the free plan.
I had a problem with the app regarding a specific thing, support got back to me and explained how to fix the issue. Quality service, recommend
very smooth onboarding and whatsapp chat is working well. i found it better than Meetanshi.
Great app and wonderful customer service. I use the Whatsapp widget for my website and it works smooth. No hiccups so far.
I have been using Chaty for my WhatsApp channel and it has been a really great tool.
Easy to use, powerfull, fully customize and their customer service is fantastic.
I strongly recommend it.
great app and service - connect with marvin on instagram - they always happy to help
It's a Great app and good support by Ms. karina
she help me and now we are happy to use chaty whats app app for our shopify.
Amazing app. Very convenient, straightforward and easy to implement. The contact form feature is very useful too. Their support team is quick to respond to any queries too.
Amazing experience using this. The customer support is fantastic. Had an issue which was resolved immediately.
