Reviews (318)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this chat widget as very easy to set up, often running within minutes even without technical skills. They value its multi‑channel support (WhatsApp, Messenger, Instagram, SMS, email, phone, TikTok, custom links) and clean, customizable design. Many say it boosts conversions by driving direct customer contact. The free plan is often sufficient, and support is praised as fast, friendly, and helpful with custom CSS and integrations.
Refine
-
By rating
Just started using it and it seems to be working great! Customer support is on point and assisted me ASAP. I am using it for Email, Whatsapp, and Instagram DM's on my Shopify Store. I can add attention effects, delay when it shows up so it doesn't clutter the screen, and can even exclude it from certain pages.
Only feature I wish we could add is allow the icon to be clicked and dragges around the screen
Amazing app, widget looks so clean with smooth stylish animations, with a lot of customization options even in the free tier! Top notch support from Marvin who helped me customizing the widget further with CSS!
I use the Chaty widget for WhatsApp on my online store and it works great. Customers contact me all the time through this very accessible chanel. Also, Chaty allows personalizing the WhatsApp widget design with your brand colors in the free version of the app. Really happy with it, I recommend it if you want your customers to contact you easily.
An easy way for customers to reach for us. Support is not inmediate; however, they follow up until issue is solved.
After looking through all the options, i zeroed on Chaty due to the many chat options if offers. Even after using it briefly, am amazed by robustness and the simple interface that makes it easier for even a lay person to connect several social media chat options. Looking forward to a good partnership with Chaty
Using Whatsapp and it works perfectly. Great service as well. Good and clear communication even for a beginner like me.
All good so far. Just downloaded the app. All works as it should. Good customisation and super easy to use. Support very quick.
Just wanted something simple to allow customers to email or WhatsApp any questions.
The team have been excellent with us from the beginning, super quick to get back with any and all requests we have had. We use the WhatsApp chat channel on our website and it really is helping us connect with our customers. Thanks everyone!
Fácil de configurar y bonita interfaz intregada en mi web!
Very helpful support. Easy app to set up. My customers like I have the chaty/whatsapp on my website. Recommend!
