Reviews (319)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this chat widget as very easy to set up, often running within minutes even without technical skills. They value its multi‑channel support (WhatsApp, Messenger, Instagram, SMS, email, phone, TikTok, custom links) and clean, customizable design. Many say it boosts conversions by driving direct customer contact. The free plan is often sufficient, and support is praised as fast, friendly, and helpful with custom CSS and integrations.
Refine
-
By rating
wonderful app and client service ! highly recommend
Thank you for the great review 🙏
very helpful tools for ecommerce to connect with messenger and whatsappp. recommended it
Thank you for the great review 🙏
Super cool app with a lot of features! Thanks to Patrick we could even install a nice attention effect to have more clicks on our button. Works perfectly with our store and customer support is a gem. Thank you!
me gusta
Thank you for the great review 🙏
Chaty has made my communication with clients very simple and effective.
This app allows for direct configuration of the portal, style customization, and is simple to use. Now I can chat with my clients on Instagram and Messenger via Chaty. I was able to use it fluently in just half an hour. Fantastic!
good
Thank you for the great review 🙏
Chaty is a truly great app. Helps you to react instantly to visitors to your on-line store. Thus, it helps to convert visitors to clients. It is equally useful for both: one-man-store and large on-line store with extended customer support team. I recommend Chaty for anyone who want to amplify the efficiency of their on-line store.
Just started using it and it seems to be working great! Customer support is on point and assisted me ASAP. I am using it for Email, Whatsapp, and Instagram DM's on my Shopify Store. I can add attention effects, delay when it shows up so it doesn't clutter the screen, and can even exclude it from certain pages.
Only feature I wish we could add is allow the icon to be clicked and dragges around the screen
Amazing app, widget looks so clean with smooth stylish animations, with a lot of customization options even in the free tier! Top notch support from Marvin who helped me customizing the widget further with CSS!
