Reviews (319)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this chat widget as very easy to set up, often running within minutes even without technical skills. They value its multi‑channel support (WhatsApp, Messenger, Instagram, SMS, email, phone, TikTok, custom links) and clean, customizable design. Many say it boosts conversions by driving direct customer contact. The free plan is often sufficient, and support is praised as fast, friendly, and helpful with custom CSS and integrations.
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Muy buena aplicación fácil de instalar y gestionar. Nos ayuda a que nuestros clientes nos escriban directamente, y tengamos más posibilidades de venta.
the customers service is very well, there is a problem for the edit saving and running on google chrome but they fixed the problem finally and quickly.
My experience has been great. Customer service is extremely helpful. Fast responses and willing to enable bonus features. Thank you I really enjoy the app
Awesome App and service always. Karina was very helpful and amazingly patience and help walk through the steps. Thank you and keep up. Highly Recommended APP!
The options offered are all that you could need, easy to use and support is fast and friendly. Highly recommended if you want to increase visitors communication
This is the only app that incorporates all media on the one platform including unique customization. Great App. Excellent customer service! Definitely recommend .
we are happy to use Chaty so far. It helps us to communicate with potential customer in a easlier way. Support team is helpful and response quickly. 5 star for this this app.
We have been using this app in WordPress and after migrating to Shopify. We are still in love with it and most importantly the people and team behind it. They are lovely, willing to listen, and helpful!
The app is really great. Everything I was looking for! Karina from customer service helped me so much with all my questions. I wanted to change the position of the widget and to take off the pop up message. There are so many features, I'm really so pleased with it! So luck I found you:)
Probably the best cost/value app I ever installed in my Shopify store. The customer service behind this app is just exceptional, very charismatic customer satisfaction oriented. they quickly evaluate my problem and provide a step by step solution. so far I'm very satisfied with this app and looking forward to testing other apps from this team.
