Reviews (53)

Overall rating
3.6
Counts per rating level
  • 77% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 19% of ratings are 1 stars
October 21, 2021

Easy to use, great customer service.
We are a couple of months in and everything is as it is supposed to be. Thank you Clearsale

ThumpAU
Australia
About 2 months using the app
ClearSale replied October 27, 2021

Thank you Nathan for your review and for having both websites with us.

Look forward to seeing the business grow!

~Ralph

Edited June 9, 2021

Great team support, easy to set up, and I am very happy with the service so far! Highly recommended!

Bohemian Lifestyle Store
Australia
About 1 month using the app
ClearSale replied June 10, 2021

Thank you for the review and thank you for having the confidence in ClearSale to look after your websites!

-Ralph

September 14, 2021

Great App. It does exactly what it says. Doesn't fire off fake fraud notifications like other fraud accounts. Really happy with it!

Azura Runway
Australia
About 2 months using the app
ClearSale replied September 15, 2021

Thank you Sam for the feedback! Looking forward to catching up soon!

~Ralph

October 13, 2022

It has been great having that confidence with orders again after being stun with 1000 of dollars of fraud orders. Thanks Clearsale :)

The Decor Room NZ
New Zealand
3 months using the app
ClearSale replied October 17, 2022

Great to hear Rebekah and that is exactly what we are here for.

Looking forward to seeing the business grow!

~Ralph

October 10, 2022

The app does what it says. Big shout out to Ralph who took us through the process smoothly. Great guy with elite video game industry knowledge too!

Motion Racing | Williams Racing eBikes
Australia
2 months using the app
ClearSale replied October 14, 2022

Than you Ryan for the review and chat about some nostalgic games!

Looking forward getting the other site onboarded soon.

~Ralph

March 31, 2022

Phenomenal team, and it does what it says on the box.
Has brought significant peace of mind to our operation that was suffering outsized fraud liabilities.

Storm Rides
New Zealand
5 months using the app
ClearSale replied July 12, 2022

Thank you David for the feedback.

Good to know hear that everything is working.

Looking forward to see the business grow.

~Ralph

July 11, 2022

This app is giving us an extra layer of fraud protection which is really helpful in certain markets. Support has been excellent and setup was straight forward. Highly recommend.

VKB-SIM Australia
Australia
4 months using the app
ClearSale replied July 13, 2022

Thank you Luke for the review.

Looking forward to see your product go global!

~Ralph

May 3, 2021

Fantastic app and even better service, Ralph will stop at nothing to make sure all is good when setting it up and whilst using it. A really great time saving app for online orders.

Fergo's Tackle World
Australia
About 2 months using the app
ClearSale replied May 5, 2021

Thank you Kurt for the awesome review.
Looking forward working with you and catching some big fish!

-Ralph

Edited June 2, 2021

Nice and easy to use and integrate. Support is quick and responsive. Thank you Ralph for all of your help. Looking forward to having Clearsale continue to protect all of our orders and mitigate our risk.

Pink Kimberley
Australia
3 months using the app
ClearSale replied June 3, 2021

Thank you, Dan, for the kind words. It's great to see that our solution is helping the business in reducing fraud while increasing revenue! We look forward working with you on the other websites in the future.

-Ralph

October 23, 2022

ClearSale solved a big problem for us. It has saved us time and given us peace of mind. The service is good and quick. We're very satisfied with the service.
- Rahul, Asst Manager, ECommerce, The Jewellery Group

Zamels
Australia
5 months using the app
ClearSale replied October 24, 2022

Thank you Rahul and the team from the Jewellery Group!

Great to hear we are solving a big problem and headache for the entire business.

Looking forward to working with you all!

~Ralph