Reviews (157)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for COD-heavy stores, especially in India. They say IVR calls and WhatsApp flows significantly reduce fake COD orders and RTO, auto-cancel risky orders, and remove the need for manual calling staff. Features like dual Call + WhatsApp flow, address and order confirmation, shipment updates, abandoned cart recovery, and COD-to-prepaid conversion are praised, along with easy setup, seamless Shopify integration, and responsive support.

August 14, 2024

THANKYOU FOR YOUR SUPPORT!!!LOOKING FORWARD TO BEST CUSTOMER EXPERIENCE

ALL US WOMEN
India
About 1 hour using the app
Hillteck replied August 15, 2024

Thank you for your kind words! We're thrilled to have your support and are committed to providing you with the best customer experience. Looking forward to serving you again!

August 13, 2024

Great value for money app for COD orders! Helpful support team as well. Recommended.

skincela
India
1 day using the app
Hillteck replied August 15, 2024

Thank you for the positive review! We're delighted that you find our app a great value for COD orders and appreciate our support team. Your recommendation means a lot to us!

Edited July 29, 2025

Very good support by team and app is working fine.

Kiddale123
India
About 1 year using the app
Hillteck replied July 25, 2024

Thank you so much for your exceptional review! We're thrilled to hear that Hillteck has been a game-changer for your order verification needs. It's fantastic that you find the user interface intuitive and the features robust. We're especially pleased to hear about your positive experience with our support team, particularly Abhishek. We'll be sure to pass along your kind words to him. Your feedback motivates us to continue providing top-notch service and support. If you ever have any more questions or need further assistance, we're always here to help!

July 23, 2024

good for order verification

QUIRKY BHARAT
India
About 13 hours using the app
Hillteck replied July 25, 2024

Thank you for your feedback! We're glad to hear that our order verification features are working well for you. If you have any further suggestions or need assistance, feel free to reach out. We're here to help!

July 23, 2024

Great App, Works well for my store!

Adorable Me
India
Over 3 years using the app
Hillteck replied July 25, 2024

Thank you for your positive review! We're happy to hear that our app is working well for your store. If you have any questions or need assistance, feel free to reach out. We're here to help!

July 10, 2024

best app if you are searching for order confirmation

Adhi Shree Fashion
India
13 days using the app
Hillteck replied July 12, 2024

Thank you for your feedback! We're thrilled to hear you find our app the best for order confirmation.

July 8, 2024

Excellent service and pricing. Must use for all kinds of businesses to improve delivery eprcentage and experience for customers

The Nomad Vibes
India
18 minutes using the app
Hillteck replied July 9, 2024

Thank you for your kind words! We're glad to hear that you find our service and pricing excellent. We're dedicated to helping businesses improve their delivery percentage and customer experience. Your recommendation is greatly appreciated!

June 24, 2024

Amazing products and the team is super responsive.
Loved it.

NUTRAVEL
India
5 days using the app
Hillteck replied June 28, 2024

Thank you for your kind words! We're delighted that you love our products and found our team responsive. Your satisfaction is our top priority!

June 8, 2024

Great App, would recommend everyone.

Animemart
India
9 months using the app
Hillteck replied June 10, 2024

Thank you for your recommendation! We're delighted to hear that you think our app is great. Your support means a lot to us. If you have any suggestions or need assistance, please feel free to reach out. We're here to help!

June 3, 2024

This app is a top-notch solution for IVR & WhatsApp based COD order verification on Shopify. Its features are thoughtfully designed, covering all essential needs. Overall, this app is a must-have for any Shopify store handling COD orders, providing secure and efficient verification. Highly recommended!

Yanchi
India
2 months using the app
Hillteck replied June 10, 2024

Thank you so much for your positive review! We're thrilled to hear that you find our app to be a top-notch solution for IVR and WhatsApp-based COD order verification on Shopify. It's great to know that you appreciate the thoughtful design and essential features we've incorporated. Your recommendation means a lot to us, and we're committed to continuing to provide secure and efficient verification for all Shopify stores handling COD orders. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thank you once again!