Reviews (157)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for COD-heavy stores, especially in India. They say IVR calls and WhatsApp flows significantly reduce fake COD orders and RTO, auto-cancel risky orders, and remove the need for manual calling staff. Features like dual Call + WhatsApp flow, address and order confirmation, shipment updates, abandoned cart recovery, and COD-to-prepaid conversion are praised, along with easy setup, seamless Shopify integration, and responsive support.

October 11, 2023

Incredible app by HillTeck. This app is a game-changer for those looking to enhance their brand identity and customer service. If you're wondering how it could benefit you, keep reading.

The app is created by the talented team at HillTeck, known for their innovative solutions in the tech world. With this app, they've hit the mark with its exceptional features and benefits

The main selling point of this app is its ability to transform your customer service and brand image. It's designed to ensure that every customer's post-checkout experience is unforgettable.

Another impressive feature is the app's response team, which ensures excellent customer service. When customers know they can rely on your support, they are more likely to return and recommend your brand to others.

Furthermore, the app's awesomely efficient service is a significant benefit. It keeps your customers engaged and happy, which can lead to increased sales and a stronger market presence.

Etumax.pk
Pakistan
1 day using the app
Hillteck replied October 13, 2023

Thank you so much for your kind words! We are delighted to hear that you had a great experience with our service and support. Providing excellent assistance is a top priority for us, and we're thrilled that we could meet your expectations.

If you ever need any further help or have any questions, please feel free to reach out. We're always here to ensure that you have a seamless and enjoyable experience with our services.

Thank you for choosing us, and we look forward to serving you even better in the future!

Edited July 21, 2025

Hill Teck Shopify App - A Must-Have for Order Security

Rating: (5/5)

Hill Teck's Shopify app for order verification is a game-changer. Easy setup, robust security, customizable options, and proactive monitoring make it essential for any online store. It's reduced fraud, boosted customer confidence, and their outstanding customer support seals the deal. Don't miss out on this invaluable e-commerce tool!

Makhmal Creation
India
About 1 year using the app
Hillteck replied October 7, 2023

Thank you so much for your fantastic review of HillTeck Shopify app for order verification! We're thrilled to hear that you consider it a game-changer and an essential tool for any online store.

Our team has worked hard to make setup easy, ensure robust security, provide customizable options, and implement proactive monitoring to meet the needs of e-commerce businesses like yours. It's incredibly rewarding to know that our app has helped reduce fraud and boost customer confidence.

We take pride in offering outstanding customer support, and we're grateful for your recognition. Your recommendation means a lot to us, and we're committed to continually improving our services. If you ever have more feedback or need assistance in the future, please feel free to reach out. We're here to support your success!

September 23, 2023

Great app.

It is a very useful app. I really loved their features and customer service.

ShreeZon
India
7 days using the app
Hillteck replied September 27, 2023

Thank you so much for taking the time to leave us a review! We're so happy to hear that our app has been able to help your business 💖

September 2, 2023

Very helpful with onboarding and explanation of features.

BubbleFig
India
36 minutes using the app
Hillteck replied September 7, 2023

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

July 4, 2023

Benson was very helpful and proactive in explaining the app to me. Customer support is very good. Looking forward to using this app to help prevent RTO's on COD orders.

OliveHomeAccents
India
About 14 hours using the app
Hillteck replied July 5, 2023

Thank you for taking the time to leave us a review 🎉

Great to know that you are liking the features and have had a great experience with our customer support team! Please let us know if you need assistance with anything at any time.

September 9, 2025

Davvero efficaci nell’ assistenza, un app indispensabile per il mio negozio

Anders Abbigliamento & Calzature
Italy
Over 1 year using the app
September 3, 2024

Priya has been amazing to guide us for all the process of configuration. Thanks a lot

CIGLISSIME
Italy
4 days using the app
Hillteck replied September 8, 2024

Thank you so much for your review! We're delighted to hear that Priya was able to guide you through the configuration process. We'll be sure to pass along your kind words to her. If you need any further assistance, don't hesitate to reach out!

September 17, 2025

Great app. Have been using their IVR Calling verification services for few months now and it has reduced my RTO% a lot.
Definitely recommended!

Snugkins
India
13 days using the app
Edited July 22, 2023

BEST APP for COD order verification.! Super fast response from the support team. Issues resolved in a short time. Special thanks to Arpit for their hand-to-hand support from onboarding to going live.

Orgacia
India
About 19 hours using the app
Hillteck replied July 24, 2023

Thank you for your feedback! We're glad to hear that Arpit was able to provide you with great and instant support. We'll be sure to pass along your kind words to her. If you ever need assistance in the future, don't hesitate to reach out to us again.

July 15, 2021

We used this app for COD verification. it is a very good app and we would definitely recommend it to avoid fake cod orders.

Anthrilo
India
About 2 months using the app
Hillteck replied July 16, 2021

Thank you so much for taking the time to leave us this amazing review. Please let us know what we can do for you in the future.

We are always happy to be able to assist you anytime you need.