Reviews (157)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for COD-heavy stores, especially in India. They say IVR calls and WhatsApp flows significantly reduce fake COD orders and RTO, auto-cancel risky orders, and remove the need for manual calling staff. Features like dual Call + WhatsApp flow, address and order confirmation, shipment updates, abandoned cart recovery, and COD-to-prepaid conversion are praised, along with easy setup, seamless Shopify integration, and responsive support.

May 10, 2024

Service is very good

Casa Decor
India
7 months using the app
Hillteck replied May 13, 2024

We're glad to hear you're satisfied with our service! Thank you for your feedback.

April 1, 2024

Started Using Seems Nice Product. Lest Hope For Best

Liigne
India
21 minutes using the app
Hillteck replied April 3, 2024

Great to hear you've started using our product! Fingers crossed for a fantastic experience. Let us know if you have any questions or need assistance.

March 22, 2024

"Exceptional order verification process, ensuring a seamless and secure transaction experience. Impressive customer service promptly addresses any queries or concerns, setting a high standard for excellence."

Pitshirts
India
4 months using the app
Hillteck replied March 25, 2024

Thank you for the glowing feedback! We're thrilled to hear about your exceptional experience with our order verification process and customer service. We strive to maintain excellence and look forward to serving you again soon.

March 6, 2024

Great Service ,Great Team.
Best Customer Support and easy app.

TryBuy®
India
About 2 hours using the app
Hillteck replied March 7, 2024

Thank you for your positive feedback! We're delighted to hear you had a great experience with our service and team. If you have any further comments or suggestions, feel free to share.

February 27, 2024

Great support from Benson

Layas Marts
India
3 days using the app
Hillteck replied February 28, 2024

We're thrilled to hear you had a great experience with Benson's support! Thank you for your kind words.

February 26, 2024

good

Mobi-Kart
India
About 2 months using the app
Hillteck replied February 28, 2024

Thank you for your positive feedback! We're delighted to hear you found our service good.

January 22, 2024

Nice features and Great support team. Easy to use.

Readypeace
India
3 months using the app
Hillteck replied January 24, 2024

Thank you! We're glad you appreciate our features and find our support team helpful. We aim to make your experience easy and enjoyable.

January 17, 2024

Recently opted for this app and it solves most of your Verification.
Good to go

Shisan
India
About 4 hours using the app
Hillteck replied January 19, 2024

We're delighted to hear that our app is meeting your verification needs effectively! Thank you for choosing us. If you ever have any questions or need assistance, don't hesitate to reach out. Happy using!

January 12, 2024

Nice app! I tried many apps, but this app very easy to use order confirmations, making it easy for customers to confirm or cancel the order. User-friendly and widely trusted, it's the top choice for smooth communication and happy customers. Highly recommended for its simplicity and reliability.

MyLittleTales
India
About 22 hours using the app
Hillteck replied January 15, 2024

Thank you for the glowing review! We're delighted to provide you with an easy and reliable experience for order confirmations, making communication with customers smooth and ensuring their satisfaction. Your recommendation means a lot to us!

December 24, 2023

Customer service is very good.

SkinsLegend
India
9 months using the app