Reviews (157)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for COD-heavy stores, especially in India. They say IVR calls and WhatsApp flows significantly reduce fake COD orders and RTO, auto-cancel risky orders, and remove the need for manual calling staff. Features like dual Call + WhatsApp flow, address and order confirmation, shipment updates, abandoned cart recovery, and COD-to-prepaid conversion are praised, along with easy setup, seamless Shopify integration, and responsive support.

September 30, 2024

Nice app, Customers are receiving automated confirmations which was a big headache for us

Aara Gallore
India
2 days using the app
Hillteck replied October 2, 2024

Thank you for your review! We're glad to hear that the automated confirmations are making things easier for you. Reducing manual work and streamlining processes is exactly what we aim for. If you ever need any more features or assistance, we're here to help!

July 15, 2024

Great service, and the customer care is responsive and friendly, and helped me out with an issue and resolved it immediately, Mr.Benson was helpful and resolved my issue, really appreciate it.

Halo Fashionwear
India
About 1 month using the app
Hillteck replied July 16, 2024

Thank you for your kind words! We're delighted to hear that you had a great experience with our service. We're especially glad that Mr. Benson was able to assist you promptly and effectively. If you need any further assistance, please don't hesitate to reach out.

July 3, 2024

HillTeck-Verify COD Orders app has been a boon for my business. It has helped reduce fake/fraud orders. Their support, especially from Abhishek has been prompt and very helpful. Thank you once again

Bonzo Peter's Shop
India
About 2 hours using the app
Hillteck replied July 4, 2024

Thank you for your wonderful review! We're delighted to hear that the HillTeck-Verify COD Orders app has been a boon for your business and has effectively reduced fake and fraud orders. It's great to know that Abhishek and our support team have been prompt and helpful. Your satisfaction is our priority, and your feedback encourages us to continue providing excellent service. If you need any further assistance, please feel free to reach out. Thank you for choosing HillTeck!

May 13, 2024

Impressive job!

Their customer support stands out for its excellence. Upon installing the app, a dedicated team member promptly offers seamless assistance. Additionally, they provide personalized solutions, greatly enhancing the overall experience.

AlphaSquad
United Arab Emirates
9 days using the app
Hillteck replied May 16, 2024

Thank you for your kind words! We're delighted to hear that you're impressed with our customer support. Ensuring excellence and prompt assistance is our top priority, and we're glad to hear that you had a seamless experience upon installing the app. Providing personalized solutions is key to enhancing the overall experience, and we're committed to delivering just that. We appreciate your feedback and look forward to serving you even better in the future!

April 30, 2024

Help full to verify orders between fake and real

behno New York
India
3 months using the app
Hillteck replied May 1, 2024

Thank you for sharing your experience! We're glad our verification tool has been helpful to you. If you have any questions or need further assistance, feel free to reach out.

April 10, 2024

The team helped us with a feature request really quickly and according to the timeline.

Great work.

Miduty
India
About 2 months using the app
Hillteck replied April 12, 2024

Thank you for the positive feedback! We're glad we could meet your expectations.

February 15, 2024

Excellent app for IVR order confirmation. Simple and straight forward. Can easily replace manual calling and save time.

pronk.in
India
3 days using the app
Hillteck replied February 17, 2024

Thank you for the positive feedback! We're glad to hear that our app has simplified the IVR order confirmation process for you.

September 22, 2023

Amazing App ! Will help a lot in cost cutting in terms of manual calling staff. and saves time too. Places call as soon as order gets placed. Must Try ....

happycart
India
5 days using the app
Hillteck replied September 27, 2023

We appreciate your fantastic feedback! It's wonderful to hear that HillTeck all-in-one approach has made your e-commerce journey smoother. We're dedicated to providing a seamless experience with efficient code and comprehensive features. If you ever have more to share or need assistance, feel free to reach out. Your success is our priority! 🚀🌟

September 5, 2023

Easy to use, they are providing the best customer support.

KC Creations
India
About 1 month using the app
Hillteck replied September 7, 2023

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

August 4, 2023

very good app and employs are very friendly. easy to use.very helpful in reaching my business good aprroach

santalli.com
India
3 months using the app
Hillteck replied August 14, 2023

Thank you so much for your review, it is our pleasure to work with you and we are so happy to know about your satisfaction 😊😊