Reviews (157)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for COD-heavy stores, especially in India. They say IVR calls and WhatsApp flows significantly reduce fake COD orders and RTO, auto-cancel risky orders, and remove the need for manual calling staff. Features like dual Call + WhatsApp flow, address and order confirmation, shipment updates, abandoned cart recovery, and COD-to-prepaid conversion are praised, along with easy setup, seamless Shopify integration, and responsive support.

July 25, 2023

As a satisfied user of HillTeck, I must say their user interface is impressively clean and intuitive. It effortlessly handles COD order confirmations and facilitates the recovery of abandoned carts with great effectiveness. Moreover, customer support, makes the entire experience thoroughly enjoyable.

Projoy Probiotic
India
2 days using the app
Hillteck replied July 28, 2023

Thanks for taking the time to share your feedback with us. I'm glad we were able to meet your expectations!

January 20, 2026

The Team has been super helpful and proactive on resolving the issues and the queries. Especially Tanu from the support team was active and helpful while Onboarding an getting the setup ready.

rulife.in
India
11 days using the app
January 9, 2026

The response is very fast; it's a very sorted app to connect with customers. Support is amazing. Thank you!

obotoriginal
India
18 days using the app
January 9, 2026

Excellent app to have on store. It instantly trigger order verification call every time order got placed. team always in touch, a phone away.

YesBabu
India
About 1 month using the app
January 8, 2026

App works really well in verifying COD orders. The support from the Hillteck team has also been wonderful.

Muse Outfitters
India
About 1 month using the app
July 31, 2025

Usefull for specially COD order verifications & shipment updates and i really like customer service support very fast . we really thanks to Hillteck

Navrangi Creations
India
15 days using the app
July 17, 2025

The technical team is good and very supportive And the app is working good for my store.

Soul Arkitect
India
21 days using the app
June 25, 2025

This app is very usefull for cod order verifications. and customer service is also very good.

AL - ADAN
India
16 days using the app
April 2, 2025

extremely good app and service. Benson the account manger especially was very good.

RYPPED
India
27 minutes using the app
January 23, 2025

When we most needed it, the support staff delivered timely and efficient help, swiftly and effectively resolving problems. Additionally, they acknowledged their application's first test. Try it out.

Baker & Baker
India
20 minutes using the app
Hillteck replied February 4, 2025

Thank you for your kind words! 😊 We're glad our support team could assist you when you needed it most. Your feedback motivates us to keep improving! 🚀 If you ever need any help or have suggestions, we're always here for you. Happy selling! 💙