Reviews (157)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for COD-heavy stores, especially in India. They say IVR calls and WhatsApp flows significantly reduce fake COD orders and RTO, auto-cancel risky orders, and remove the need for manual calling staff. Features like dual Call + WhatsApp flow, address and order confirmation, shipment updates, abandoned cart recovery, and COD-to-prepaid conversion are praised, along with easy setup, seamless Shopify integration, and responsive support.

August 4, 2023

Very nice app. Does exactly what it is supposed to do.

Customer support team is extremely responsive and always available to help on call.

House of Varada
India
5 months using the app
Hillteck replied August 14, 2023

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Feel free to contact us if you have any questions.

July 22, 2023

Great app with great service! An app that customers are actually using a lot, far more than my initial expectations.

Devoted
India
11 days using the app
Hillteck replied July 24, 2023

Thank you so much for this 5-star review! It makes us really happy to know that you enjoyed our app and that we were able to provide a good support experience. If you have any other questions, please don't hesitate to reach out to us. Best wishes!

July 21, 2023

The app was def worth it. I need not worry about order confirmation anymore.
Also, the support team was quick in response and very supportive.

Ktein Cosmetics By Ktein Biotech Private Limited
India
Over 1 year using the app
Hillteck replied July 22, 2023

Thank you so much for taking the time to share your feedback with us. We will continue to strive to provide you with better products and services. 🤗

If you ever need assistance in the future, don't hesitate to reach out to us again. 💖

May 19, 2022

I used this app. This helps us in verifying the COD orders.
in this way, we're getting quality orders.

Bio Resurge
India
About 1 month using the app
Hillteck replied May 22, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed!

March 20, 2021

if your website has a COD option so this app very helpful for your website. this is not so costly also.

Gola Market
India
6 months using the app
Hillteck replied March 21, 2021

Thank you so much for your kind words 🙂

July 8, 2020

Great App!!! Works with Shopify Store with ease and safe from fraud and bogus orders.

Paris Elysees
India
18 minutes using the app
Hillteck replied July 23, 2020

Thanks for the positive review! We are so happy to hear that you are loving the app :)

February 15, 2021

great app and works great for COD orders. I recommend to take a trial before going for paid subscription.

Muscle Nectar
India
2 months using the app
Hillteck replied February 17, 2021

Thank you so much for your greathearted review.

June 9, 2021

Reduces fake orders and hassles of manual order verifications. A Highly recommended App for all COD orders !!

AURAVE
India
10 months using the app
Hillteck replied June 11, 2021

Thank you for trusting and using our application. I am so happy that you are satisfied with our support service because we always put your satisfaction on the top.

Your review is a big encouragement for us to improve our app as well as our service.
Please let us know if you need any assistance.

September 14, 2021

Efficiency of the App is good , it has helped reducing my manual calling time.
And also Good service provided.

Artistque
India
29 days using the app
Hillteck replied September 16, 2021

Thanks so much for taking the time to leave us a review! We're happy that you're loving the app!

April 18, 2022

The app works fine and customer service is really great.
We are using it from last 1 year and we are satisfied

WoodenTwist
India
Over 1 year using the app
Hillteck replied April 19, 2022

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Feel free to contact us if you have any questions.