Reviews (108)

Overall rating
4.3
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this as a more flexible alternative to Shopify POS, especially for desktop use and multi-location or wholesale operations. They like the real-time Shopify sync, broad device and hardware support, and features like draft orders, quotes, configurable payments, and reporting. Many say staff adapt quickly to the intuitive interface and praise the stable performance, generous trial, competitive pricing, and highly responsive, hands-on support.

Edited December 7, 2023

User friendly,Easy to adapt to & most importantly the customer care is always available to resolve any issue in an instant.
We would also like to thank one of the customer care agents named Hana that helped us resolve an issue we experienced lately, she was very polite and professional and resolved the issue in no time. :)

homegrowmalta
Malta
Almost 2 years using the app
June 7, 2021

ConnectPOS is wonderful and works seamlessly with Shopify. The real-time syncing is instant. Love all the features having great flexibility. Customer Service is top-notch. Response time for support is amazingly fast. They will go an extra mile to customize the App, as per your requirements and to your 100% satisfaction. I highly recommend the App.

Singhvi Jewels
United States
6 days using the app
ConnectRetail replied June 16, 2021

Thank you so much, for being very nice and for reminding us of an important thing: Focus on product and deliver the best service ever.

We'll always be here whenever you need help!!

September 15, 2022

The customer support is extremely great, they took me over baby steps and explain every bit in a simplified way (almost Idiot-Proof). With the all features I required to comply with Local regulation and dual Language issues, the time consumed to resolve was much faster than I expected or anticipated. I rate my customer support experience five stars because you can not put any more than that.

Hawi tools company شركة هاوي عدد التجارية
Saudi Arabia
About 22 hours using the app
Edited October 22, 2021

So far so good with the testing, very pleased with ConnectPOS, ticks all of our requirements so once we complete the migration over to Shopify we will be going ahead with ConnectPOS as its the closest app to what we have been using on Magento. If any existing customer wants to send me a refferal to get a free additional register for life then please drop me a refferal email to "accounts AT jhlimports DOT COM" . For more details of the referral program, have a look here: https://www.connectpos.com/connectpos-referral-program/

The Shisha Shop
United Kingdom
17 days using the app
ConnectRetail replied December 9, 2021

Thank you for sharing! Please take care and let us know how we can further assist you!

Edited February 8, 2021

Well, we have only been using it for a week & I'm confident it will be great for us. We use Shopify, which we love; however, we were disappointed they only have apps for a POS system to use on phones & tablets. We had been looking for a long time at alternatives which weren't great, but ConnectPOS seems to be fantastic. We use it on a Chromebook & it works great! We have already upgraded to utilise the draft order function. We have customers that come in & drop off things for repairs & we charge them once they pick up. You can also do a lot on the free version, so I definitely recommend.

Cooper Cricket
Australia
3 days using the app
ConnectRetail replied May 28, 2021

We are so grateful for your kind words. Thanks for sharing your review with us and the community. We are delighted to hear that you value the efforts we have put toward creating an environment where everyone at ConnectPOS can thrive

Edited August 11, 2021

James was the best to help me to get everything corrected, the app is very good, use your shopify with a PC (POS) !!! VERY HAPPY

Jeux AZ Games
Canada
9 days using the app
ConnectRetail replied September 2, 2021

Thanks for the awesome review, Jeux AZ Games! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

October 23, 2020

POS is the best we have used so far! There is a slight learning curve, but the staff is very quick to resolve any issues, even if you are the issue! If you need a desktop based POS system, this is it!

The Video Game Cavern
United States
4 days using the app
ConnectRetail replied October 25, 2020

Thank you very much! Hope we can help brighten more of your bad days ;)
Cheers!

December 25, 2020

I Love this APP!
I have a wholesale company and finally opened a physical shop.
This app has allowed me to have all my products in thsystem with out much effort.
The set up was easy with the help from Claire! She gave me her Whatsapp number and told me to message any time. when I do message she always responds quickly.
Thank you Claire and ConnectPOS!

Slothtoescr
Costa Rica
9 days using the app
ConnectRetail replied December 25, 2020

Thank you,
This is really a sweet Christmas gift for us.
We will always do our best to deliver the best product and service ever.
Cheers!

August 20, 2021

We have been evaluating this app for sometime, they customer service spent more than 2hours on remote session making sure we are fully on board and satisfied. Customer agent Leia was more than helpful and really professional. Definitely will consider this app because of this agent. There is huge potential for this app to develop and we would be more than happy to support.

BOULEVARD.BHD
Bahrain
27 days using the app
ConnectRetail replied September 2, 2021

Thank you so much for your kind words, BOULEVARD.BHD. We really appreciate you taking the time out to share your experience with us — and we agree, Leia is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

October 26, 2020

We are using this app so that we can use Our Shopify website and continue to operate our brick and mortar shop. We were having trouble finding an app that could pull product from our website when purchases were made in store. We also currently were already using desktops (a mix of PCs and Mac) so this was a must! The app is working good so far. There have been issues to work through like any app, but we have been so extremely impressed with the support from the tech team and immediate attention we receive from them. I highly recommend this app not only for the app itself but the fantastic team behind it!

The Handmade House
Canada
16 days using the app
ConnectRetail replied October 27, 2020

Thank you for the detailed feedback.
Yes, we have always been optimizing the app as a POS that is compatible with all devices.
So it's really nice to hear that it is actually helping you in terms of PC and Mac.
Please let us know if you need any help.