Reviews (108)

Overall rating
4.3
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this as a more flexible alternative to Shopify POS, especially for desktop use and multi-location or wholesale operations. They like the real-time Shopify sync, broad device and hardware support, and features like draft orders, quotes, configurable payments, and reporting. Many say staff adapt quickly to the intuitive interface and praise the stable performance, generous trial, competitive pricing, and highly responsive, hands-on support.

March 16, 2021

Wonderful Customer Service Team, Responds queries in time.
App working fine for me !
Free version has way more features than other free apps !
Recommend using at-least once.

Cotton Passion
Pakistan
About 1 month using the app
ConnectRetail replied May 28, 2021

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and we are so proud that Multiple-feature Trial version is truly a strength in our team! We count ourselves lucky for customers like you.

July 3, 2023

great support, needed some help in installation, Hana was great and helped me through the process. Very easy to use and effective. Would work great for you if you intend to use pos on your desktop.

Zhivago
United Kingdom
26 days using the app
November 21, 2022

This app is really amazing! Everything is very easy to use and really straight forward! Supports are also the best as they really guide you very well. This is also a great alternative for ShopifyPOS

ktlyst.ph
Philippines
About 23 hours using the app
February 15, 2023

Hana has been amazing with helping me out. She solved all the difficulties i had with connecting connectpos to my shopify website and she is one of the reasons I will decide to continue with the app.

Baroc Boutique
Cyprus
About 21 hours using the app
February 2, 2023

Natalie did a great job helping us with a new free trial as well as a few other things. Great customer support and had the issue cleared within minutes.
Will check back in with a review after we see how the trial goes.
Thankyou

Shamanic Rain Lifestyle
Australia
8 days using the app
Edited July 13, 2022

very helpful your online service, easy to use, very happy for with quick response.
Very easy app to setup and. Managed to load all the products automatically which I loved, and the support is very good and fast in responding to issues.

Babyonline
New Zealand
11 months using the app
ConnectRetail replied December 9, 2021

Thank you! We wholeheartedly believe in a customer-first approach, and your appreciation just made our day!

February 13, 2023

The support I received from Hana at ConnectPOS was great. Having inherited ConnectPOS as an app from a previous store owner and using it for the first time I really appreciated the time spent with me via chat to answer my questions.

steamforged.com

Steamforged Games
United Kingdom
11 months using the app
November 29, 2022

It is fantastic app. Hate i did not find it earlier. It does what it supposed to do. And it integrates with Smartpay in Au. Their team can also do customise setting for my enquire function. Our concerns were solved in last 2 weeks, very good. Top recommend.

Double Bay Hardware
Australia
20 days using the app
June 8, 2021

Ho finalmente trovato l'applicazione che cercavo, ho un negozio in Italia online e fisico e questo fantastico servizio è davvero il top, connette tutto!
Per non parlare del servizio cliente è davvero eccezionale, assolutamente da provare. Grazie grazie grazie <3

OVERGROUND STORE
Italy
3 days using the app
ConnectRetail replied June 16, 2021

It's super sweet of you! Thank you so much <3

Please take care of yourself and let me know if there's anything I can help.

Edited February 23, 2023

Support incroyable, Lyn a vraiment vraiment tout fait pour m aider à résoudre les problèmes; je recommande cette application, car il y a un support très efficace..Lyn a passer énormément de temps afin de trouver une solution à mon problème, avec une rapidité et un service de communication top...Merci à vous...

La boite à tissus
Belgium
About 1 year using the app