Reviews (108)

Overall rating
4.3
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this as a more flexible alternative to Shopify POS, especially for desktop use and multi-location or wholesale operations. They like the real-time Shopify sync, broad device and hardware support, and features like draft orders, quotes, configurable payments, and reporting. Many say staff adapt quickly to the intuitive interface and praise the stable performance, generous trial, competitive pricing, and highly responsive, hands-on support.

Edited December 9, 2022

Hana & Lynn was a great help. keep up the good work. customer service is top notch. easy instruction & prompt response.

Terfe - Womens Jalabiyas & Abayas
United Arab Emirates
4 months using the app
March 4, 2023

Highly recommend to anyone using a POS system. Chat support is very quick to respond and problem was solved within minutes.

Bunnasia
Australia
About 2 years using the app
July 27, 2021

REALLY happy to use this app they give me big big help every time i ask they answer me in every profissnal way thank u pos team

200 Brands
United States
About 2 months using the app
ConnectRetail replied September 2, 2021

Hi 200 Brands,

We can’t thank you enough for the kind words about ConnectPOS. Your review means a lot to us and lets us know we’re on the right track!

November 11, 2022

Works really well for us in our small brick and mortar stores, we can recommend it to anyone who wants an alternative to SHOPIFYPOS

DIGITRIA
Hungary
7 months using the app
April 17, 2023

Fantastic support team, super fast to respond to enquiries and very helpful - I look forward to a long relationship with this company!

Hobbytech Toys
Australia
About 24 hours using the app
Edited October 25, 2021

Great Customer service they will help all the until problem is resolved. also suggest that what other app will me to grow my business good job

Baby Doll Shoes
United States
10 months using the app
ConnectRetail replied January 26, 2021

Thank you!

It was very kind of you to leave us a comment though being super busy. Please let us know if you need any help!

April 6, 2021

This app solved my hardware issues. The support is fantastic and super friendly. If you need any cutomization they'll be willing to solve any problem.

Guemil
Mexico
3 months using the app
ConnectRetail replied May 28, 2021

Guemil, thank you for the great review! We’re so happy you loved your experience and can’t wait to have you continue using our products in the future. As always, we’re here if you need anything.

Edited May 20, 2021

Muy buena solución frente a lo limitado que es Shopify Pos Básico. Muy buen soporte y muy buena disposición siempre frente a un problema. Lo recomiendo

Crecer
Chile
About 1 month using the app
ConnectRetail replied May 30, 2021

Your comment made our day, Crecer. Please do not hesitate to contact us at any time to receive the best assistance. We really hope to be your companion during your business time.

January 14, 2023

I was having issues with my products displaying, but I hopped on a chat with Lynn and she had me taken care of in quick order. It was much appreciated.

FieldhouseThayer
United States
About 22 hours using the app
February 26, 2023

Very good customer service. Very helpful and the app works perfectly. Everything you need is in there and the staff is always here to help. Very good experience!

STREETAN
Morocco
4 months using the app