Reviews (108)

Overall rating
4.3
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this as a more flexible alternative to Shopify POS, especially for desktop use and multi-location or wholesale operations. They like the real-time Shopify sync, broad device and hardware support, and features like draft orders, quotes, configurable payments, and reporting. Many say staff adapt quickly to the intuitive interface and praise the stable performance, generous trial, competitive pricing, and highly responsive, hands-on support.

November 3, 2023

Hana was very helpful. She worked through issues with onboarding the new connectpos to an ipad. Her knowledge and competence was an essential piece to fix the issues.

CrownBees
United States
About 1 month using the app
Edited January 23, 2024

It isn't without bugs, but the customer support is really helpful (Mia) and are quite prompt in trying to resolve things

The Metros Collective
India
3 months using the app
September 28, 2023

Support is perfect, we have a continuous support to meet our needs, highly recommended its one of the best pos available as integration with Shopify with alot of options and reporting tools

Repton Uniform
United Arab Emirates
5 months using the app
September 20, 2023

Happy with the service from Lucy who has assisted me with setting up the application.

LaiviaBeachwear
Antigua & Barbuda
12 days using the app
August 23, 2023

We were looking into the Shopify POS but did not want to have to use an iPad. Found ConnectPOS and it is going great so far. Fantastic support from Lucy and can run the App on our new iMac. Is very well integrated with Shopify too. Will update when we have used it a little longer but so far so good!

Nonnie's House Boutique
United States
30 days using the app
November 12, 2021

I am new to this app, the guidance I received from the team was amazing. User friendly and good app.

Putchi
India
About 1 month using the app
ConnectRetail replied December 9, 2021

Thank you for such a wonderful review! We can't wait to share with you our upcoming improvements which I believe would be really awesome!

April 28, 2023

App works OK and when needed, support is available to solve the issue, good customer service thank you

EZOKO Pike & Musky Shop
Canada
About 1 year using the app
March 3, 2023

Was very help full and solved my problem, Hana was very knowledgeable and my problem was solved in a timely manner.

Her Wardrobe Boutique
Australia
9 months using the app
December 16, 2022

This is a great app. Recently they have upgraded the support and the times they are on line..
Lynn is a great help!!

Sloth Toes Puerto Viejo
Costa Rica
Almost 2 years using the app
November 30, 2022

The App is convenient and affordable and the support is truly outstanding. The application is simple and easy to use.

Viva1960
Egypt
12 months using the app