Infinite Options

Infinite Options

Reviews (2,623)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to offer extensive product customization beyond Shopify’s limits, including conditional options, personalized text, and detailed measurements tied to specific products. They say it boosts sales through upsells and cleanly organized variant structures, while helping track inventory and SKUs for customized items. Many find it easy to set up and highly reliable, and frequently praise fast, professional support for theme and layout tweaks.

October 17, 2020

I used this app to add further service options, such as personalisation options to my web site and it works a treat - had to contact support for help on an issue beyond my brief and have to say I'm impressed with the level of help and support given by Anh, which resolved the issue. I can only offer the highest praise and recommendations, 10 out of 10. Thank you.

Armin Lowe Jewellers
Ireland
3 months using the app
January 6, 2016

Amazing app! I carry a lot of personalized products that wouldn't work with Shopify's 100 variations limit. This was the perfect way to fix that. Excellent service as well! My theme was causing an issue with the app showing all of the fields correctly, but the Infinite team got it fixed for me quickly, even around the holidays. Definitely recommend this one!

Hellodrmr
United States
About 1 month using the app
February 4, 2018

I just quit a job in customer service to go full time with my own business. I'm switching from Squarespace to Shopify and the customer service Alan gave me was the best -- and I worked in CS for 12 years. He set the tone for what I hope continues to be a great experience with Shopify and the apps I'm finding while building my website! Thanks again Alan and ShopPad.

Louisegoods
United States
7 days using the app
Edited May 22, 2020

Extraordinary customer support. Developer went above and beyond to assist with quick installation. We installed for a very specific need (enabling custom gift messages on individual greeting cards), but have found uses for this app through our product catalog. If you think your products would benefit from non-inventory based options, then I would recommend this app.

Urban General Store
United States
About 1 month using the app
May 4, 2022

A friend has recommended this app for some time now and I finally got around to installing it. I had a few questions that were quickly answered, resolved and then they went above and beyond to get me the exact results that I was looking for. I am *thrilled* with their customer service and I am already planning on ways to utilize this app more in my store. Thank you!

Leluna Star
United States
Over 2 years using the app
Edited March 11, 2020

Long-time user! This is a great app for creating multiple options on products in a straightforward way. Customer service is very fast too. Small note that if you're using Safari the admin sometimes doesn't refresh properly but Chrome is fine or you can just reload the page. Never had any issues displaying or functioning live on website. Works great for my customers!

Forever Virginia
United States
Over 1 year using the app
Edited August 6, 2017

Brilliant app, exactly what I was looking for.

I did find installation confusing as tutorial did not show exact information i needed for my theme, I opted for $20 fee and it was handled efficiently within stated time of 24 hours.

Once I played around with app and got used to how it works, it is great.

So far, my experience with this app has been excellent!

Malenas Patches
United Kingdom
7 days using the app
July 29, 2020

I was having trouble with the conditional logic part and kept trying to figure it out on my own. The instructional videos seemed to be simple enough, but something just wouldn't work. So if you are like me (I can figure this out on my own) just let the experts do it. I reached out for help and Mandy helped me out in quick order and got it all working. Thanks so much!!!

Beacon of Truth Baptist Ministries
United States
Over 4 years using the app
April 25, 2019

Excellent option over using the Shopify variants. I've used this over a year and am thrilled with it. It's not the app's fault but only issue is with creating orders on the admin side to email or invoice a customer, the app isn't a part of the product selection, so you have to write in the notes any options that would otherwise be there if ordered via the product page.

Athena's Treasures
United States
About 2 years using the app
July 14, 2017

I sell several personalized items, and Infinite Options is going to save me (and my customers) time and frustration in getting the details right. It took less than an hour for me to integrate the app and get several different personalization fields for all of my different types of items. Anish is amazing too—I ran into an issue earlier today, he quickly helped me fix it.

Paper Sonata
United States
About 10 hours using the app