Infinite Options

Infinite Options

Reviews (2,623)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to offer extensive product customization beyond Shopify’s limits, including conditional options, personalized text, and detailed measurements tied to specific products. They say it boosts sales through upsells and cleanly organized variant structures, while helping track inventory and SKUs for customized items. Many find it easy to set up and highly reliable, and frequently praise fast, professional support for theme and layout tweaks.

Edited July 7, 2020

This is seriously the best app ever! It has help me in all the ways possible and their support team is also great!!!!! I us it so my costumer can personalize their product (in this case it is pajamas) and write notes in each on (ex. can you do it in pink color please) and to add ons to each order so i can "super size" each product and sell even more!!!! DONT DOUBT EVER on getting this APP!!

Rosé & Mimosas
Mexico
Over 2 years using the app
November 18, 2020

I've worked with multiple members of the team now for some customization options we needed for our theme and they were all very quick to respond and flawlessly completed the updates we needed! This app is an AMAZING addition to our store, as we have a couple of fully customizable options with a variety of options. Being able to create custom swatches was also an amazing bonus for our products!

Hero Bands
United States
Over 3 years using the app
October 1, 2020

Five stars first and foremost because of customer service. Wow! I installed the app (which seems to be the most downloaded app on Shopify for product options) and didn't bother to read all the instructions. Ran into some technical problems and had no idea what to do. A quick live-chat with Matt at Infinite Options resulted in him fixing the issue himself within 2 minutes. Now it looks perfect!

Charlie Meals
Canada
35 minutes using the app
January 6, 2023

So far, we have had a good experience with Infinite Options. I've recently needed to make some changes to how some things were displayed to customers in their cart, and when I reached out to support I got a really quick response and a quick solution, which I really appreciate.

As far as the app goes, it allows us to customize products and we haven't experienced much, if any issues at this time!

A3 Performance
United States
About 1 year using the app
January 19, 2016

Exactly what I was looking for to add easy customization to our product options for our customers. Alan at ShopPad was extremely courteous and willing to setup our requested needs for several product pages. His response was timely and changes were promptly made. I highly recommend this app if your needs exceed the Shopify Variant limitations. Great company, valuable app, top notch customer service.

Backwoods Beard Co
United States
5 days using the app
Edited March 12, 2019

Definitely recommend the app and their support!
I have only made one custom set with this app, but I definitely plan on slowly adding more with it.
The app didn't work exactly as I wanted with my shop theme, but app support was able to provide a fix in a short turnaround time. Support was incredibly helpful and responded quickly especially considering my emails were sent during daytime in Australia.

K-Lee Designs
Australia
7 days using the app
December 20, 2021

This was the only app we found that would put the customization information in the Order, the customer's Order Acknowledgement email, and the Fulfillment Request email to drop-shippers. The set up service was well worth the $20 as well. It would be nice if there was an option to limit options to a single variant of a product, but ShopPad's technical support was good and showed me a decent work-around.

Airstream Life store
United States
6 days using the app
July 20, 2022

Installed this app as our previous upselling app was very expensive, and this app seamed to suit our needs more. The team behind this app were very friendly and offered incredible support in getting the look of the product form exactly how we wanted it. I also had a very specific need in WHEN the form appeared (regarding customer tags etc). They were super helpful and I'd recommend this app to anyone!

UK Aspire Vendor
United Kingdom
7 days using the app
Edited June 25, 2019

We use this app on our website Patyrn.com and it gives our customers a ton of options to help personalize our designs for each customer. I cannot express how awesome this app is, as well as the support. I had some random issues with my theme, I emailed them, and a wiz named Matt had me fixed up in hours, better then I could have expected too. Thank you guys for the awesome app and the wonderful support!

Patyrn
United States
About 2 years using the app
February 26, 2020

We have used this app for some time now and it is so easy and straightforward and does exactly what it says it will do. It integrates with our site well and gives us easy options for our customers to personalise the products we sell. I have contacted customer support on a few ocassions to ask some specific questions and they are always quick to respond. Highly recommended to all. Great peice of kit.

Blossom Lane Cards & Gifts
United Kingdom
3 months using the app