Infinite Options

Infinite Options

Reviews (2,623)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to offer extensive product customization beyond Shopify’s limits, including conditional options, personalized text, and detailed measurements tied to specific products. They say it boosts sales through upsells and cleanly organized variant structures, while helping track inventory and SKUs for customized items. Many find it easy to set up and highly reliable, and frequently praise fast, professional support for theme and layout tweaks.

February 6, 2020

I used this app to help me organize meal options on my website. The conditional logic feature helped organize, and the team made personalized code so it would look more aesthetic on my product page. I only wish I could have more flexibility with choosing how the options showed. But overall, the whole team at infinite options is amazing. They respond quickly, are attentive to your questions and needs, and really do try their best. 5/5 service!

Farmer Jacks
Canada
About 2 months using the app
February 27, 2020

I have been using Infinite Options for every one of my products and it is very easy to use. If I have a question or an issue, they are quick to reply and respond to remedy the issue. My latest issue was immediately fixed by Mandy, who not only took care of the problem, but noticed the app wasn't loading fast enough, so she took it upon herself to fix it. Wonderful customer service and a great app, if you need more variations to your listings.

LE Jewelry Designs
United States
About 1 year using the app
April 23, 2020

I used this app to allow me to create options for our custom gift sets among other products. it is truly dynamic and I can now make my customer's experience simple and visual. Any questions I had or insecurities to dive in were allayed by phenomenal customer support via chat. They went above and beyond to make sure I got it set up the way I wanted. Impressed. Can't wait to find all of the incredible options I have at my fingertips with this app.

Stella's Table
United States
2 days using the app
Edited July 26, 2019

Very happy with this app! We had an issue where two variants were taking from the same inventory SKU, so we used this to allow the customer to purchase an "add-on" to the product, rather than having the need for a 2nd variant. This was a great solution to our problem. Also, the support received by Mandy, Ahn and Alan was great. They set up the app for a very reasonable fee ($20) to suit our theme, and also made a few additional changes as requested.

The Lock Shop
Australia
2 days using the app
February 23, 2016

I've been very pleased with this app so far. It's allowed me to create custom engraved products for my customers with easy to modify parameters. The only thing I haven't been able to get an answer for yet, is whether or not I can get the information my customers enter to show up on the fulfillment center notifications so that I don't have to collect all of the information before sending it onto our printer. Other than this gripe, I'm quite satisfied.

Mac Shopper
United States
20 days using the app
October 24, 2017

Alan and Nicole were awesome in supporting me to get this app working on my site. It’s the only reason I’m using Shopify because my product is made to order and has lots of variants. I wasn’t finding it that easy to implement the UI for options and was worried I made a mistake in migrating to Shopify, but Alan and Nicole showed me the way! A phone call and some chats explaining how the input process worked sealed the deal. So happy!! Thanks ShopPad!!!

Dungeonbeds
United States
15 days using the app
Edited October 29, 2021

Infinite Options has done it again! Quickly and efficiency is one of their best assets! I need to make our packing slips list all of the infinite options that were selected during check-out. BOOM! Sent an email and they sent me the snippet code with instructions to attach it to Shopify's shipping settings. Got this done all in less than 24 hours. I will continue to use Infinite Options once we launch our new website in 2022! Thank you Daniel and team!

Oceanista
United States
Over 2 years using the app
December 17, 2018

We have been using this app to add gift wrap options on our product pages. We did not have any problems with the installation and it has been working a treat for a couple of months. Today I noticed a small glitch, so I reached out via the Infinite Options chat service (available within the app). I received an immediate response (despite it being peak Christmas period). The issue was fixed within 5 minutes. Could not be happier with the service or the app.

Send A Toy
Australia
6 months using the app
June 23, 2018

What a great app!

We needed the functionality of customers being able to personalise some items within our store but we didn't need the complexity of being able to charge for it so once we came across Infinite Options it seemed to be the right option for us.

Kayla took the time to help us with our installation and kept us informed along the way - now to add the options to all the products we need to.

Great app and great service!

Thanks again!

Junior Bambinos
United Kingdom
7 days using the app
May 9, 2018

Absolute the best app of it's kind. I tried free-trials on some of the paid apps, and this one blew those out of the water! Plus their support staff is extremely responsive and friendly. Better than some of the support I've received for other paid services in the past. I had a rather urgent issue I discovered and after sending them an email I had a resolution in 30 minutes.

Great work to this team! Keep up the great work and build us all other cool apps!

Frag Out Flavor
United States
About 1 month using the app