Infinite Options

Infinite Options

Reviews (2,623)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to offer extensive product customization beyond Shopify’s limits, including conditional options, personalized text, and detailed measurements tied to specific products. They say it boosts sales through upsells and cleanly organized variant structures, while helping track inventory and SKUs for customized items. Many find it easy to set up and highly reliable, and frequently praise fast, professional support for theme and layout tweaks.

August 1, 2016

This is THE best app available for custom product options. We tried all of the paid ones and this is by far the easiest and most customizable app. Our products normally have 7-8 options and this one has everything we need.

I'm writing this review because our only hesitation with this app was the style of the drop downs and menu items were different than our theme. BUT a quick note to the team and Noah and Alan helped us fix that within minutes. Couldn't be happier. Thanks!!!

Bacon Bibs
United States
7 months using the app
January 22, 2021

There are a lot of apps out there that do a similar function. But I can guarantee that no other support team will help you setup and make sure your configuration is running as it needs to better than the ShopPad team. They are experts with their product, and they will work hard with you until you are satisfied with how the app is setup. Particularly I want to s/o Annette, Mandy, Noah, and Anh for working with our team. Very grateful for them and I highly recommend their products.

Vintage Porch Swings
United States
18 days using the app
July 17, 2018

I have yet to review an app for Shopify, but I just had to for Infinite Options. You'll be completely amazed at how this application is free. It is a simple app and does exactly what you need. However, the customer support is one of the best out of all my apps. They have chat support to answer any of your questions and they helped me fix the coding problems I couldn't solve. They are responsive and they do whatever it takes to optimize it for you. It's amazing all of this is free!

Dansons Medical
United States
5 days using the app
January 12, 2019

For a free app, this is great. I use an Out of the Sandbox Theme (Turbo) and I paid for the expert install. Worth it. I wish the app would play along with the faster setting in the Turbo theme, but the theme has a setting which lets this app run.

It's a free app, so you can't expect the world, but being able to map colors to pictures in a listing would be amazing..

Still giving a perfect score because it has led to a LOT of sales for us even without the tweaks on my wishlist..

Mystic Knotwork
United States
Almost 2 years using the app
March 30, 2020

This is the BEST app ever! We have an Etsy shop and opened our own site a few years ago, switched everything from Pattern platform to the Shopify platform this past January and did a lot of research to find the best app to have all the variations for our products and this is hands down SOOOOOO good! Way better than Etsy as you can have as many variations as you need! Their support rocks!! I just chatted with Anh for help with the code and she was so helpful! Highly recommend!!

Mod North & Co.
United States
8 months using the app
August 5, 2020

Well designed app that's easy to use and understand. Have been excellent for us to gather extra details for our virtual products. Its functions also allow us to easily create bundles and get them added to cart, not requiring another app just for product bundles. Have contacted the support team a few times for assistance and they've always been quick to resolve the issue for us. We use this app on both our Shopify sites and it's been invaluable in aiding our e-commerce functionality.

Andatech Pty Ltd
Australia
Over 1 year using the app
October 19, 2018

We really needed this functionality and we were surprised it wasn't built into Shopify. We tried the free version of the app but couldn't find the right place in the template to load the code -it is a custom template so it was a bit different from the instructions.

We went ahead and paid the $20 to have ShopPad load it for us. Best twenty dollars we've ever spent. It was up and running within a couple hours. We love the app and ShopPad has great customer service.

Highly recommend!!

The Horse Connection In Bedford Village
United States
22 days using the app
July 2, 2021

The first thing I want to mention is the customer service. I have never experienced anything to that degree of customer service (which I now question my own customer service!) . Anything that has arisen they have responded quickly and efficiently. The app is very easy to use. This is not the first app that I have tried in the past with these types of features and it has been the most simplest app to date. Nothing but amazing thing about the app itself as well as the customer service.

CreativeLaughs
United States
6 days using the app
November 22, 2021

This is an outstanding app. We sell customized products with way more variants than Shopify can handle. Our only regret is that we waited this long to get it. We used the Expert Install Service which was well worth the small fee. The app is very intuitive. The ShopPad team is super responsive. We needed a bit of help to get the customized options right and the ShopPad team understood immediately what we needed and took care of it. Thank you Aaron, Christian, Glecy, Mandy and Santiago!

Red Bird Gifts
United States
8 days using the app
Edited February 2, 2023

Great support! Emily was so helpful and communicative. She was able to add in some custom coding and offer workarounds for some of the issues I was having for my particular situation. Using this app has completely eliminated the need for a separate gift tag on my site that was causing confusion for customers wanting to send items as a gift. It even allows me to add a rush fee for customers needing same-day custom gifting, which has been a life-saver! I highly recommend using this app!

Tipsy Truck Delivery
United States
8 months using the app