Infinite Options

Infinite Options

Reviews (2,623)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to offer extensive product customization beyond Shopify’s limits, including conditional options, personalized text, and detailed measurements tied to specific products. They say it boosts sales through upsells and cleanly organized variant structures, while helping track inventory and SKUs for customized items. Many find it easy to set up and highly reliable, and frequently praise fast, professional support for theme and layout tweaks.

Edited October 22, 2021

Fantastic app - does everything I need it to do and is very easy to implement and use. Very easy to customise to integrate with my chosen theme and works perfectly every time. However, what really make Infinite Options stand out for me is the truly outstanding support. I had a couple of queries, more to do with my lack of expertise around Shopify rather than problems, but the support team dealt with my requests very quickly and professionally. Hats off to the team at Infinite Options!

Stori
United Kingdom
5 months using the app
April 2, 2019

I use this app to help me with my products when customizing options for purchase (such as monograms, motifs, and thread colors, etc). Each time I have reached out for help or guidance when using Infinite Options - the staff have been quick to respond and gone out of their way to help with providing direction or assistance. Ahn was so helpful in getting some code tweaked for a few of the customizations I need on my website; with clear directions and easy to follow steps. VERY HELPFUL!

By the Lake mkb Designs LLC
United States
3 months using the app
June 4, 2017

Used the Infinite Options App, and it was AMAZING! After being so frustrated with Shopify not being able to offer me enough options for my customers, I wasn't sure what or how we would be able to get it right. Along came the Infinite Options App! Customer service was extremely helpful and fast! Within a day they had my code done and implemented on my site to match the current design, and from there, it was a super easy tutorial on how to implement it. Perfect! Thanks again ShopPad!

Cult Eyewear
United States
3 days using the app
October 22, 2018

I needed this so customers could provide information about their skin care needs for free samples. Because of my theme it took me some trial and error to get it to work, I did reach out to customer support and they reply quickly. I did already have it working by then but had 2 problems, One with one function not working and the other with style. The fix the issues for me promptly. You can see this in action on our site
https://skincarebysuzie.com/products/skin-care-by-suzie-samples

Skin Care By Suzie
United States
Over 1 year using the app
February 11, 2021

Just wanted to leave this quick review for Anh & Mandy from the Infinite Options support team to compliment them on their excellent service. I am blown away how professional they go about things to help their clients out with every problem they may have. On top of that they're very responsive and friendly. The experience was amazing from A to Z. Their support has been priceless to us, I highly recommend Infinite Options if you're looking to add more flexibility onto your product variants. +++++

Galaxy Golf
Spain
About 2 months using the app
April 1, 2019

I got this app on suggestion from the Shopify Tech Support. This is exactly what I was looking for. I have multiple options with multiple variations and Shopify is limited. The staff at Infinite Options assisted with the install when I had trouble. I ran into a glitch with the option bar not lining up with the other items on my store. The people at Infinite Options quickly replied and made the necessary modifications (plus some extras) that make my store run well. Thank you Infinite Options!

Life Has Just Begun
United States
17 days using the app
October 4, 2016

I have absolutely no hesitation in leaving a 5-star review on this app - but it is important for you to understand that I'm not leaving this with a perfect score because this is a "free app". No - that wouldn't be fair. I've researched a lot of apps that were alternatives to this and while yes, they were all paid - the implementation involved was also way more complicated. Okay, some not so complicated - but NOTHING as do-it-yourself as this one. Thanks IO team - more power to you in the days to come!

Sugar Cosmetics
India
21 days using the app
Edited October 11, 2020

Had initially downloaded it and couldn't install the liquid code to my shopify. So I uninstalled it and tried another app (Bold) but that app was confusing to me. So I reached out for assistance and the customer service was awesome. They helped fixed it in a few days. Had a very good overall experience. Superbe! It's straightforward and easy to set the options. There are a few possibilities to customise the look too. I'll definitely recommend this to anyone who offers options in their product offering.

Puttot Singapore
Singapore
5 days using the app
March 31, 2020

I purchased this app to be able to sell skincare sets in my store, it is the third app I am trying- wish me luck! After reviewing the step by step setup guide, I decided to contact the customer help link to advance my process and Anh was amazing. She was very patient and so helpful finishing my installation and getting me started with the product page. Seems pretty straight forward from here.... Their tutorials are very easy to follow and the help window was activated within seconds! Highly recommend the app.

Glow Skin Shop
Canada
About 21 hours using the app
February 3, 2023

We have a unique way of using Shopify and options are a must for us. I hadn't looked into Shopify sooner (we've been online for over 20 years) because I felt they could not make a form for our customers to use during the ordering process. Once I found Infinite Options, we moved our entire system over to Shopify and it has worked beautifully. We do custom, so options are very important. I've been using Infinite Options for about a month now and am very pleased.

Linda Lawson
owner of QuiltMyShirts.com

Quilt My Shirts
United States
16 days using the app