Infinite Options

The App works well, but the technical support was kinda iffy!! I had an issue in the beginning because their documentation was NOT up to date. Some things I looked at where different than the actual software was showing. Tech support never really did understand I guess what I was trying to ask their help for, but Shopify tech support saved their ass!! I got it working just fine with Shopify's tech support, but Infinite Options tech support is questionable. I recommend the product because it does work, but if you need tech support on it, go with Shopify!

I used this app to help add an engraving section to my products. I paid the initial set up fee of $20 to have them integrate into my shopify store for me. They were finished by the next day and sent me a link with easy to follow tutorials on how to add my customization options to my product. I'm very shocked at how fast and helpful they are considering the app is completely free. It was very, very easy to add the options to my products. I was afraid that using the app would make my products load slower and that was not an issue (: I am very satisfied and would highly recommend!

Loving this App it does exactly what it says and is very easy to use. Its one of the most useful apps I have used. I used their white glove service which meant set up was fast and seamless. Noah and Alan were AMAZING helping me remove some pre existing product option code which was causing me a headache. I emailed them to ask how I could fix it and they emailed back and said we have done it for you, which was very kind of them. Just shows that these guys are masters of customer service no wonder they get 5 star ratings from everyone using their apps. Thanks guys you really do rock :-)

I've had this app for almost a year on mybrandandme.com.au and it works really well. My customers always comment about how easy it is to order and my conversion rate is over 5%, and as 80% of my orders are by mobile, it makes this app is even more impressive given upload themes etc. The service team are awesome too. Just today Mandy and Alan smashed out solutions for me as I looked to change Shopify themes and didn't want to lose my links / set up. They even noticed a few extra things that wouldn't work with Infinite Options and fixed those for me too! 5 stars (including Mandy and Alan)

This app is incredible! I would give it 10 stars if I could. We offer a very wide variety of customizations in our gear, more than Shopify's variants can account for. Infinite Options allows us to offer our customers exactly what they want. The team at Infinite Options were very helpful in implementation as well as trouble shooting after we switched to a new Shopify theme. One other incredible perk is that Infinite Options can integrate with their app Mesa to give us a Google Sheets export of the orders with the color options the customer chose in order to speed up our production planning.

I had a great experience using Infinite Options by ShopPad. The setup was easy and a lot of things are automatic by using tags. It's totally worth spending extra to hire expert to set up other coding stuffs and most importantly making the appearance match with the theme. A huge shout out to Mandy Hom who had adjusted all the appearance based on my perfectionism and OCD requirements. I have to say that it seems very common sense to her that how things would appear aesthetically pleasing on the website. Not everyone can have this art sense. I am absolutely happy with how things turn out! Thank you!

This is a great app and does exactly what is needed for the shop to run efficiently.

The service I received from ShopPad was the best. Logan was amazing, super responsive, helpful, and did everything quickly and accurately. Beyond impressed - the app is amazing and will allow us to do so much more with our products.

Easy product options for our customers means less customer support emails that we have to handle. And we have seen an increase in sales due to the new functionality of the website.

Please, feel free to browse our website to see how it woked for us:

https://vapejuicedepot.com/

Lives up to its billing. I need to add 4-5 options to my products. Some with markup some without. Infinite options combined with the Shopify Variants allowed me to do this. It would be nice if you could apply a markup with Infinite Options but in the end I was able to get by using Shopify Variants for options with markups and Infinite Options for options which did not. I had some challenges getting the application configured but with timely help from ShopPad support everything is now working great!. Highly recommend if you want to avoid custom coding and have a need to go beyond Shopify's 3 variant limitation.

We installed Infinite Options earlier this week and have since reached out to them about 4-5 times as we've needed support. Each time we were easily able to chat with someone and receive quick answers to our questions. The team has been super responsive and has offered to add in css coding to style the app to the look and feel of our website to make it 100% useful to us. So far we've added in text, drop down, date, and swatch capabilities and we could not be happier with the service provided. We 100% recommend this app for it's capabilities, but more over for it's amazing customer support.

The Lovery Fine Jewelry

I needed an app where I had the option to create a text box where customers could insert the info I needed to create their semi-custom stationery suites. I ran into some issues but the team (and especially Alan) at ShopPad were super helpful. They even worked with my theme developer to iron out the issues so everything would work well together.

Superb customer service! Would totally recommend this app to people who need to have different option selections in their shop. Aside from the text box you can have drop-down menus and various features, and if you get stuck, just get in touch with the team and they'll help you out.