Infinite Options

Infinite Options

Reviews (2,623)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to offer extensive product customization beyond Shopify’s limits, including conditional options, personalized text, and detailed measurements tied to specific products. They say it boosts sales through upsells and cleanly organized variant structures, while helping track inventory and SKUs for customized items. Many find it easy to set up and highly reliable, and frequently praise fast, professional support for theme and layout tweaks.

January 23, 2019

This app cleanly and simply solved a problem we had when setting up our site. Because we don't grind all of our coffee to order, we were unable to use Shopify's default "product variants" feature to set up our various ground coffee options. Infinite Options was easy to set up and integrated cleanly with our chosen theme.

And to go even further...they were kind enough to help us customize the default packing list code so that our customers' chosen style of ground coffee (or selection of whole bean) shows up on the printed packing slip, making it easier for our order fulfillers to ensure they pack up the right coffee...every single time!

Otis Craft Collective
United States
2 months using the app
May 16, 2022

This app was a life-changer for us. We sell custom products and used to spend so much time communicating back and forth with customers to nail down exactly what they wanted. This app was easy to use and allowed us to put in tons of additional options to require the customer to provide as much information as possible - everything we need to know to make the item without communicating with the customer. When we have had occasional difficulties with certain things, the support has been fantastic. They get back to us very quickly and have gone in and made any changes we've needed to implement. Highly recommend this app and the Shoppad team. Awesome to work with. Very happy!

GT Stitchery
United States
19 days using the app
Edited April 26, 2021

This app has been a game changer for our store. We needed to be able to add multiple options for a new product line and Infinite Options really fits the bill. The app itself is pretty user friendly, and when I hit a couple of stumbling blocks with particular formatting, their support team were extremely quick to help and sorted out this issues to my great satisfaction. I tried 3 other apps prior to finding Infinite Options - none of which worked for our store, and the customer service was difficult to navigate. Not so here. I'm so happy with the results on our new product range that I am considering using the multiple options now available to us on other products as well.

Edibilis
United Kingdom
About 2 months using the app
July 10, 2022

I cannot speak highly enough of not only this app but the support you get with it. Glecy (have to shout out personally to him) is absolutely outstanding and has gone above and beyond numerous times to help me. I have a huge amount of apps powering my Shopify store and none, absolutely none, have offered the incredible level of knowledge and prompt support that Infinite Options has. Glecy, you are the man and I am very appreciative of your help. Even when he's just noticed something on my site (that I haven't even ask for help with) he will offer to tweak it while he's providing assistance, that's going out of your way for customers. Keep up the outstanding work! From Bec

Paw Lane
Australia
10 months using the app
Edited June 14, 2023

A few years ago I stumbled across Infinite Options via a googled shopify guru post. it seemed to do exactly what i needed it to do. Simple enough to paste the snippet in and i was up and running with offering my customers a way to personalize their place cards! brilliant. Now we are migrating to Shopify 2.0 and we noticed a cosmetic change that needed to be made that would make the form fields look better, so i reached out to ShopPad and had a great exchange with Emily. In a few hours she had a fix to my need. My page is now LITERALLY, and EXACTLY what i wanted... both in form and function! 10/10 for me. AND IT'S FREE!!!! cant ask for more. thank you Emily for your help.

Mrpsplacecards
United States
About 5 years using the app
August 31, 2018

Amazing app that does what it claims, installation and options creations were definitely a breeze too, in comparison with other product option apps. Definitely one app I would recommend...furthermore it's free! (:

Although I would also encourage to engage their paid services to do the installation properly as I did it myself but the appearance looked messy and the alignment was "off" in the mobile browser so in my opinion, the $20 one-time fee was worth it as it saved me time and headaches to try to fine-tune the code on my own.

Logan was extremely responsive and pleasant to work with as he was very efficient and did the appearance as per my request. Thumbs up! (:

So Not Size Zero
Singapore
1 day using the app
February 11, 2020

I use this app for many things: gift wrapping option, bundle products, special notes/tags on special products. Don't let the simple user interface fool you--this is a very sophisticated system. Before using for my bundles, I literally checked every bundle app out there. By far, this is the best one out there. It let's me configure very easily and also allows for discount codes to be applied. Also: the customer support is extremely responsive and helpful. In addition to actual thoughtful explanations to my inquiries (vs. template responses), they troubleshoot by fixing my liquid files directly. I have multiple shopify stores and use dozens of apps for each--this is my favorite.

Davek Umbrellas AU
United States
About 1 year using the app
April 8, 2016

We are installing the Infinite Options app, which in itself is the solution we've been looking for to better manage options in our Shopify store. The lack of a master inventory for all variants nearly sent us to another platform. More importantly, The ShopPad team is awesome... responsive, helpful and quick - all of which are unusual for app support. We opted for the inexpensive "white glove" install, then wanted to change the layout of our product page. We couldn't figure it out, so called. Yes, called. They responded, we described the changes we needed, and within 2 hours it was done. Suffice it to say we are now ShopPad fans, and will explore the other apps they've created for Shopify.

Prosperitycandle
United States
10 days using the app
October 25, 2017

I'm nowhere near being a techie or knowing code at all! The video was so well done, that it was easy to follow the steps and make the changes to the code in my Shopify theme (I use Minimal), plus it was easy to go back and recheck my steps to make sure I didn't miss anything. The variables now work very nice. Thank you for the fantastic App, excellent video. I think the video speaks volumes about the care and attention the team at The ShopPad Inc. took to make sure their customers had a great experience, whether they understood code or not! In the process I learned something! So I am 110% confident that if I need help and if I called, that their service would also be exemplary! Great Job.

Rapunzel Croft
United States
2 days using the app
August 2, 2017

Well other than the fact that this app is FREE, they have great customer service! I think users need to keep in mind that this is a free app and act accordingly. I had an issue with the options not showing up in my order emails. I double checked my code and that I installed it correctly. It still did not work. I then emailed Infinite Options offering to pay for their time spent correcting my code. They refused payment and asked for a review. Well worth it!

I need to mention that the options work perfectly. The issue I am referring to is a minor irritation that I wanted to get rid of. Even if we couldn't resolve it, I would still be loving this free tool and would be giving them 5 stars!

Seven Coffee Roasters
United States
11 months using the app