Infinite Options
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Reviews (2,623)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants use this app to offer extensive product customization beyond Shopify’s limits, including conditional options, personalized text, and detailed measurements tied to specific products. They say it boosts sales through upsells and cleanly organized variant structures, while helping track inventory and SKUs for customized items. Many find it easy to set up and highly reliable, and frequently praise fast, professional support for theme and layout tweaks.
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Infinite options has been such a great asset to our company. We wanted something light weight and easy to use for our products that had some customization options.
I would consider myself very picky with the layout of the options and the support team was so quick and responsive into making my vision come true! They were able to help me with all the small adjustments I needed and now the product pages look amazing!
I would to give a shout out to Alan and Mandy for being such friendly and helpful people. They really made my customer experience very comfortable and knew exactly what I needed changed. They were able to solve all my problems in minutes and are always available when I needed to chat :)
I would definitely recommend this app if you need to add more options for your products! PS. ITS ALSO FREE :D
Update: I have been using this app for over a year and chose to upgrade to the paid version with the conditional logic to help avoid confusion with options on my items and hiding text input fields unless personalization was chosen. I couldn't be happier. It keeps getting better and the support is amazing with a styling issue I was having (possibly related to my theme) that was the only reason I was a tiny bit dissatisfied at any time with this app. Matt with Support was able to help me fix the problem and make the options appear just how I'd like them to look. Overall, this is my FAVORITE and by far the most useful app for my Shop!
I really like the flexibility that this app provides with some of my more frequently used variants. It allows me to change them in one location rather than on each item individually.
This app has been a game-changer for us. It is like they looked in my mind (yikes), saw what I needed for our website, and made it work! We have hundreds of products that use the app and it has been great from the start! I have to share...after some updates and who knows what we hit a blip. Shopify was great, as usual, but sent us on to Infinite Options for a definitive answer. After digging, scratching our heads, and digging deeper, I thought I figured it out and contacted Infinite Options. Annette helped me and jumped in and fixed what it was! The music to my ears was that I was right, I was giddy with having our site fixed AND being officially told I was RIGHT. She was great and definitely earned my Tech Support Hero Award. I could tell their company cares about helping us have successful businesses! Thanks again, IO!
LIFESAVER!! Infinite Options saved the day for our online store with shopify. In our business, we have many options for the sizes of our products and the shopify variant feature just would not let us offer them to our customers. With Infinite Options we were finally able to offer our customers the many sizes we have, effectively making our store usable again. We are also using it to collect other information we really need that we were using the shopping cart notes feature previously to collect. This is much better and even allows us to prevent orders from going through without giving us all the information we need. I can't thank you guys enough for saving our store. We also greatly appreciated the wonderful communication and speed with their customer service who made sure we were up and running swiftly. IT REALLY WORKS
I really am happy with this app. I chose this app after trying a competitors app with a poor experience. This app does everything - and the more I used it, the more features I found and utilized in my store. This app has an excellent price point, A+ customer support and response and seamlessly adds all sorts of options to my products and cart. The one thing that was lacking was the ability to upload photos which I need for some products. This was easily solved because they have an app called Uploadery for that. I added the second app for a very reasonable price and now have everything I need to customize my store. The two apps combined are at a lower cost that the competitors single app that had big flaws for Shopify 2.0 themes. Customer support is great. I would not hesitate to recommend that you try this app before others.
We've used a couple of option programs, and Infinite Options is our favorite hands down. The app allows you to complete any options you can imagine through the use of conditional logic, and can be styled to fit your theme. The price point is great - especially when compared to the other options which are significantly overpriced. The app is easy to implement, and if you do run into any problems the support team has been phenomenal. We have never had to wait more than a few hours to get a response, and they keep updated as your support ticket progresses. They even went as far as to implement code to resolve our issue - at no cost.
I would definitely recommend Infinite Options to any Shopify user who is looking for product options, and upsells on products. It's cost effective, easy to use, priced well, and the support team is great.
With a small business based around customising, personalising and printing items to order I have lots and lots of product options for my customers! I chose Infinite Options to help me create an interface on my new website and I have been really happy. I got most of the way there myself with the help provided by the ShopPad website on adjusting the look and feel of my options on the product pages, and was then super happy to pay the very affordable sum for them to zhuzh it all up so that my design swatches and drop downs and text boxes are all laid out really nicely. Loving this app so far. Would love it even more if it incorporated the ability to set different price points for different options selected e.g. a large cushion size costs more than small etc. as right now I need to combine Infinite Options with native Shopify for products that need this.
We just switched over to Infinite Options from a similar, more expensive, options app and couldn't be happier with our decision. We have a lot of product customizations for our jewelry business, but this app handles just about all of them. While it is certainly a bit quirky at times, there is usually a way to workaround the problems that come up.
Our experience with the customer service staff alone has been reason enough for us to stay with this app. Whether we have an issue with code, or need advice on how to properly run an option set, their team is there to answer us in a timely fashion and will great detail.
We hope the app continues to grow and add functionalities (such as the ability to add files as an option) but in the meantime, we are very pleased with the product, and extremely excited to continue working with this professional and proactive company.
We were looking for a solution to allow our customers to add customization to their apparel purchases. After having issues with another app that would not work properly, we tried Infinite Options and it worked perfectly for what we needed. The setup was easy, the help and support was fast! The only improvement that I would like to see is the method at which the app charges price upgrades for options. In order to add a price upgrade, you must create an item with the upgrade title (cost, title) and then link that newly created product to the item that you want to add it to. If they had a function to simply add an additional cost instead of having to create a new item I would have rated the app at 5 Stars. Don't avoid the app due to the monthly fee. We have made the low fee back in one add-on sale. It's worth the money if you need to add options to your products.
This is an amazing app! I had been searching all over to try and find a solution that would allow my customers too choose options for a custom gift set and was amazed to discover that this app did everything I needed and more, and that it was FREE! When I first installed it, I was on a standard Shopify theme, and there was no code to mess around with because it integrated perfectly. However, I changed to a new theme from a third party developer with code that seems to be a bit different than most Shopify themes, and when I couldn't quite get everything working right so that the options would show up on the cart page, I signed up for the White Glove Service to have it all installed by the Infinite Options team. By the end of that same day, it was all done perfectly - well worth the $20 to have this app properly installed, especially since there are no monthly fees to use it.